Customer reviews from SmartBidet
SmartBidet - SB-2400 Electric Smart Bidet Seat with Heated Seat, Warm Air Dryer, Remote, and LED Night Light Round - White
Average customer rating
4.7
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
126
4 Stars
29
3 Stars
6
2 Stars
1
1 Star
3
97%of customers recommend this product.
(
146 out of
151)
Customer Reviews for SmartBidet - SB-2400 Electric Smart Bidet Seat with Heated Seat, Warm Air Dryer, Remote, and LED Night Light Round - White
Customer Rating
5
Heaven!
on August 17, 2026
Posted by: JAK
from Pittsburgh. Pa
Love it. Easy install for 77 year old man. Warm seat, warm water.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Posted by: Sherry
from SE Minnesota
Verified Purchase:Yes
I enjoy the bidet. I feel so much cleaner. I wish the dryer was a bit better. If you rely on it solely you will still be quote wet unless you want to sit for 5-10 minutes. Maybe integrating 2 dryers would help? Otherwise a very nice product.
No, I would not recommend this to a friend.
Written by a customer while visiting SmartBidet
Customer Rating
5
Great!
on July 12, 2026
Posted by: Sand2
from Iowa
Very easy to install and hard to imagine life without it.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Easy to install new seat lid!
on June 21, 2026
Posted by: Jo
from Louisiana
I received my new seat lid and found it very easy to replace the old lid.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
2
Good product, poor long-term repair support
on June 14, 2026
Posted by: dystopia4ever
from CA
I own two SB-2000 units, and both generally perform well aside from a recurring issue. In both devices, the solenoid spring weakens after extended use. The part itself is inexpensive and easily replaceable, likely costing only a few cents.
The problem is not the hardware, but the lack of support. SmartBidet does not provide specifications for this spring, making it effectively impossible for customers to source or replace it independently. Instead, users are pushed toward replacing the entire unit for hundreds of dollars.
This appears to be a deliberate design and support choice that limits repairability and forces full-product replacement rather than enabling simple maintenance.
While the product works initially, the company’s approach to parts availability and repair support is poor and not consumer-friendly. Buyers should be aware that long-term maintenance options are intentionally restricted.
No, I would not recommend this to a friend.
Written by a customer while visiting SmartBidet
Customer Rating
5
Uninterrupted service
on June 8, 2026
Posted by: Dave
from Lakeland, Fl. 33813
Purchased my first one Nine years ago (2018) has been a blessing for my disabled wife. It’s been trouble free, purchase a knew one, wouldn’t purchase any other brand. Thank You
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Excellent. love it
on June 5, 2026
Posted by: Midnight awake
from California
I bought first bidet 5years ago. it was really good. I feel fresh every time I use the bidet. I can't live without it anymore.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Bidet oarts
on June 5, 2026
Posted by: Beevive Assisted Living
from Houston
Parts were perfect, we put the bidet back in service!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet