Customer reviews from SmartBidet
SmartBidet - SB-2400 Electric Smart Bidet Seat with Heated Seat, Warm Air Dryer, Remote, and LED Night Light Round - White
Average customer rating
4.7
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
126
4 Stars
29
3 Stars
6
2 Stars
1
1 Star
3
97%of customers recommend this product.
(
146 out of
151)
Customer Reviews for SmartBidet - SB-2400 Electric Smart Bidet Seat with Heated Seat, Warm Air Dryer, Remote, and LED Night Light Round - White
Customer Rating
3
Lid broke on right side hinge
on January 26, 2026
Posted by: njdklw
from North Carolina
Love the unit, but after reading the reviews, the manufacturer needs to remedy the lid breaking in the same spot for everyone. It's not user error or overuse, it's a manufacturing defect.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
one small flaw
on January 25, 2026
Posted by: bob
the SB-1000WR bidet seat is amazing with one slight flaw... the plastic on the lid is thin where it connects to the soft close hinge mechanism. with time it eventually cracks here.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
3
Great seat, mounting plates cracked on 2nd toilet
on January 23, 2026
Posted by: splitriver
from Connell WA
Seat is great, purchased a second one and both mounting plates cracked upon installation.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Great bidet
on January 23, 2026
Posted by: ilee
from Chelmsford, MA
I bought this several years ago, I'm happy with the purchase. The only downside is the plastic part of the hinge may wear out over time, and you wouldn't want to go to regular public restroom
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Great features
on January 23, 2026
Posted by: Warm coz
from Fl
I bought this a year ago and still so happy with my purchase. Will buy another.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Great bidet!
on January 23, 2026
Posted by: Jjj69
from Texas
Used this for 3 years now and absolutely love it. Great product and easy setup
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Great bidet 5 Start Review Well Deserved
on January 20, 2026
Posted by: Paul
from San Francisco
Amazing seat warmer, settings, next level quality and easy to install!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
Good product but…
on January 20, 2026
Posted by: Surewhynot
from Ohio
Love the product but have had some challenges with a few items (seat breaks, lid breaks).
I would recommend this to a friend!
Written by a customer while visiting SmartBidet