Customer reviews from SmartBidet
SmartBidet - SB-2400 Electric Smart Bidet Seat with Heated Seat, Warm Air Dryer, Remote, and LED Night Light Round - White
Average customer rating
4.7
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
117
4 Stars
28
3 Stars
6
2 Stars
0
1 Star
3
98%of customers recommend this product.
(
137 out of
140)
Customer Reviews for SmartBidet - SB-2400 Electric Smart Bidet Seat with Heated Seat, Warm Air Dryer, Remote, and LED Night Light Round - White
Customer Rating
5
Great features
on January 23, 2026
Posted by: Warm coz
from Fl
I bought this a year ago and still so happy with my purchase. Will buy another.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
3
Great seat, mounting plates cracked on 2nd toilet
on January 23, 2026
Posted by: splitriver
from Connell WA
Seat is great, purchased a second one and both mounting plates cracked upon installation.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Great bidet
on January 23, 2026
Posted by: ilee
from Chelmsford, MA
I bought this several years ago, I'm happy with the purchase. The only downside is the plastic part of the hinge may wear out over time, and you wouldn't want to go to regular public restroom
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
one small flaw
on January 25, 2026
Posted by: bob
the SB-1000WR bidet seat is amazing with one slight flaw... the plastic on the lid is thin where it connects to the soft close hinge mechanism. with time it eventually cracks here.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
3
Lid broke on right side hinge
on January 26, 2026
Posted by: njdklw
from North Carolina
Love the unit, but after reading the reviews, the manufacturer needs to remedy the lid breaking in the same spot for everyone. It's not user error or overuse, it's a manufacturing defect.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Remodeled the bathroom
on February 22, 2026
Posted by: Babs
from Mobile Alabama
I had my bathroom renovated and made sure I had an electrical outlet put in so I could add another Smart Bidet to that bathroom. I now have two bidet seats in the house.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Completely supportive!
on March 13, 2026
Posted by: SmartBidet
from Capitola, CA
The last decade has been awesome with SmartBidet throughout the home. I highly recommend going with the company that started the trend! They are a great company, completely supportive!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Very dependable and robust product
on March 25, 2026
Posted by: My Smart Bidet 2400
from San Diego, CA
Gender:Male
[This review was collected as part of a promotion.] I have had this bidet for a few months and wanted to make sure it is consistent before I write my review. Well, after using it for a few months by my family and few guests I can honestly say that it is a great product. Was very easy to install, literally took minutes. Very easy to use and absolutely no issues so far. It was a healthy decision indeed! At least three of my guests has decided to install this product in this bathrooms.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet