Customer reviews from SmartBidet
SmartBidet - SB-2400 Electric Smart Bidet Seat with Heated Seat, Warm Air Dryer, Remote, and LED Night Light Round - White
Average customer rating
4.7
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
125
4 Stars
28
3 Stars
6
2 Stars
1
1 Star
3
97%of customers recommend this product.
(
145 out of
149)
Customer Reviews for SmartBidet - SB-2400 Electric Smart Bidet Seat with Heated Seat, Warm Air Dryer, Remote, and LED Night Light Round - White
Customer Rating
5
Life changing home
on December 8, 2025
Posted by: KC
from Virginia
I purchased 3 smart bidets in the past 9-10 years. One had main body replaced about 5 years ago and still working great. Second unit just stopped working after 9 years. Planning on replacing the main body again.
Cannot think of life without the smart bidet.
Cannot think of life without the smart bidet.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Great prices
on December 6, 2025
Posted by: Jps
from Los angeles
Great selection! Easy to navigate website. Great prices.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Fantastic Product
on December 6, 2025
Posted by: AM4141
Bidet has been fantastic since we have gotten it. Easy to install. Easy to remove to clean. Recommend reading the manual fully
Written by a customer while visiting SmartBidet
Customer Rating
5
3 years strong
on December 4, 2025
Posted by: Edster
from Los angeles
I’ve had this bidet for 3 years now and still works wonderfully. The heated seat comes in clutch for cold winter nights and the warm water is always a pleasant experience.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
1
Breaks easily
on December 4, 2025
Posted by: Chilly 57
from Berkeley Springs WV
I have replaced this seat lid several times the design breaks very easily. It needs a better design so that it does not break so easily. It is easy to replace but expensive.
Written by a customer while visiting SmartBidet
Customer Rating
5
on December 3, 2025
Posted by: tony from Chicago
from Lake Zurich, IL
We use this product more than 10 years and very happy with the results
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
3
Great product, but a poor lid design.
on December 3, 2025
Posted by: Toomanyhatz
from Klamath Falls Oregon
The bidet itself is awesome. The lid however is constructed of material that is bound to break at the spring tension side when it is flexed during operations. We've had out bidet for 6 years. I've repaired the cracks using paper matches and super glue 2 years ago. It broke again in different places than previously. So, I tried to fix them again. It only lasted 2 days and there were more broken plastic and cracks. So, yes, it's time for a new cover. Hopefully the new one lasts at least as long as the last one, but if not I have more paper matches and glue.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
1000 lid replacement
on December 2, 2025
Posted by: JW
from Tennessee
Bought lid several months ago, worked perfectly--good product. Unfortunately I broke it recently, not seller's fault. Ordering another replacement.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet