Customer reviews from otterbox.com
OtterBox - USB-C and USB-A Fast Charge Dual Port Wall Charger Purple - Purple
Average customer rating
3.8
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
21
4 Stars
3
3 Stars
0
2 Stars
2
1 Star
8
63%of customers recommend this product.
(
17 out of
27)
Customer Reviews for OtterBox - USB-C and USB-A Fast Charge Dual Port Wall Charger Purple - Purple
Posted by: Toby
Verified Purchase:Yes
I've had this for a week and when you plug it in it sparks and makes noises if it gets moved at all while in the outlet...but other than that it gets the job done...just not that safe
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Love it works great can’t complain about it doesn’t job done
Written by a customer while visiting otterbox.com
Customer Rating
1
Worked for a day now won't charge anything.
on December 18, 2022
Posted by: Chris
Verified Purchase:Yes
Stopped working - won't charge anything - only worked for a day.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 19, 2022
That is so strange that this Fast Charge wall charger worked just fine on day one and then nothing. Definitely give us a call at 1-855-688-7269 so we can get the complete picture of your use of the thing and determine the best path forward, be that some handy troubleshooting or a brand-new warranty replacement.
Happy Holiday Season,
OtterBox Customer Support
Happy Holiday Season,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Deb D
Verified Purchase:Yes
This works great for my iPad and phone to charge together
Written by a customer while visiting otterbox.com
Posted by: Steve
Verified Purchase:Yes
Charges fast, feels durable. It only lacks a second usb-c port. I would be happier with 2 usb-c ports than one usb and one usb-c.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gemora R
Verified Purchase:Yes
This is my second purchase. It’s easy to use and very convenient. Perfect for those who need to charge phones fast.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Not recomended
on July 3, 2023
Posted by: smbasma71
At First I thought the USB-C does not work.
I found out later that if you plug the phone first then the charger it works. Very strange.
If you disconnect the phone and connect again it will not charge unless the charger is unplugged and plugged after a minute or less.
I found out later that if you plug the phone first then the charger it works. Very strange.
If you disconnect the phone and connect again it will not charge unless the charger is unplugged and plugged after a minute or less.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, July 5, 2023
Hi there! We're sorry to hear about this unusual situation with your Fast Charge Dual Port Wall Charger. Have you checked if your device does the same thing on a different charger?
Give us a ring at 1-855-688-7269 and we would be happy to help troubleshoot this issue with you.
Best,
OtterBox Customer Support
Give us a ring at 1-855-688-7269 and we would be happy to help troubleshoot this issue with you.
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Luis V
Verified Purchase:Yes
Very good charger, quick and reliable. Not too bulky
I would recommend this to a friend!
Written by a customer while visiting otterbox.com