Customer reviews from Western Digital
Western Digital - Gold WD161KRYZ 16 TB Hard Drive - 3.5" Internal - SATA (SATA/600) - Server, Storage System, Cloud
Average customer rating
4.2
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
18
4 Stars
1
3 Stars
3
2 Stars
2
1 Star
2
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Western Digital - Gold WD161KRYZ 16 TB Hard Drive - 3.5" Internal - SATA (SATA/600) - Server, Storage System, Cloud
Posted by: CharlesB
Verified Purchase:Yes
We run many of these in our servers so I figured that it was probably good enough for my home NAS.
The WD Red Pro drives have a great reputation so the Golds are probably overkill, but so far they've been running great - fast read/write times and noticeably faster than the "plain" reds.
Written by a customer while visiting Western Digital
Posted by: HDas
Verified Purchase:Yes
After installing it, it creates "thumbing noise", when in idle mode.
Response from Western DigitalBy SM OLS, April 28, 2022
Hello,
We're sorry to hear your user experience with the WD Gold Hard disk drive and appreciate your time for providing this review.
Based on your concern, if the drive is behaving abnormal on the computer then it could be due to insufficient power supply to the drive for operation. To isolate the cause of the drive failure, it is recommended to connect the drive as secondary storage via SATA port to the computer and check the drive for any damage or defect by following the information provided in the link below.
"How to check an internal drive for defects, problems, corruption, or a power issue":
https://support-en.wd.com/app/answers/detail/a_id/15514
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Data Lifeguard Diagnostic for Windows.
"Testing a drive for problems using Data Lifeguard Diagnostics for Windows":
https://support-en.wd.com/app/answers/detail/a_id/6226
"Western Digital Hard Drive Noise"
https://support-en.wd.com/app/answers/detail/a_id/32906/kw/noise
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear your user experience with the WD Gold Hard disk drive and appreciate your time for providing this review.
Based on your concern, if the drive is behaving abnormal on the computer then it could be due to insufficient power supply to the drive for operation. To isolate the cause of the drive failure, it is recommended to connect the drive as secondary storage via SATA port to the computer and check the drive for any damage or defect by following the information provided in the link below.
"How to check an internal drive for defects, problems, corruption, or a power issue":
https://support-en.wd.com/app/answers/detail/a_id/15514
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Data Lifeguard Diagnostic for Windows.
"Testing a drive for problems using Data Lifeguard Diagnostics for Windows":
https://support-en.wd.com/app/answers/detail/a_id/6226
"Western Digital Hard Drive Noise"
https://support-en.wd.com/app/answers/detail/a_id/32906/kw/noise
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
5
The Most Reliable HDD Out There
on April 26, 2022
Posted by: Ryan.H
I just purchased my 12th gold drive. I have bought 8TB, 10TB, and 16TB drives throughout the years and have yet to have one fail. They are pricey, but can you really put a price on peace of mind?
Written by a customer while visiting Western Digital
Posted by: Brendan
Verified Purchase:Yes
Fast but makes clunking sounds, this is my 3rd Gold Class drive and while they have not failed me they sound like a broken piston when ever accessed. I expect it now but its loud and sounds disconcerting regardless.
Written by a customer while visiting Western Digital
Posted by: Gary
Verified Purchase:Yes
Outstanding Drive! I use it in my NAS and have 3 other 8TB WD Gold Drives. Would recommend to everyone who has a NAS Sys. Extremely reliable and very quite...
Written by a customer while visiting Western Digital
Posted by: LDuke
Verified Purchase:Yes
Installed in a Synology DS1618+ to increase capacity. Zero problem with the install.
Written by a customer while visiting Western Digital
Posted by: Bickhorn
Verified Purchase:Yes
Love it so far. With its long warranty, I have the confidence to trust this drive with my data. I purchased two and have them in a Sabrent JOB enclosure connected via USB 3.2.
As long as it works and delivers the rated speeds in the years to come, what's not to like? I gave it 5 stars, although if I wanted to quibble, I'd probably take away 1 star for the unusual noises it makes during operation. It's not particularly loud, however, so it doesn't bother me much.
Written by a customer while visiting Western Digital
Posted by: D Graybill
Verified Purchase:Yes
Outstanding backup drive. Fast and secure. Lots of space to keep multiple versions.
Written by a customer while visiting Western Digital