Customer reviews from Western Digital
Western Digital - Gold WD161KRYZ 16 TB Hard Drive - 3.5" Internal - SATA (SATA/600) - Server, Storage System, Cloud
Average customer rating
4.2
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
18
4 Stars
1
3 Stars
3
2 Stars
2
1 Star
2
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Western Digital - Gold WD161KRYZ 16 TB Hard Drive - 3.5" Internal - SATA (SATA/600) - Server, Storage System, Cloud
Posted by: eibbor
Verified Purchase:Yes
Ordered 2, from 2 different suppliers, both Fail and had to be returned, no longer in stock so not yet replaced
Response from Western DigitalBy SM OLS, April 20, 2022
Hello,
We're sorry to hear about your user experience with the WD Gold Enterprise Class SATA HDD - - and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with the WD Gold Enterprise Class SATA HDD - - and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: w ww
Verified Purchase:Yes
this hd failed brand new. could not recognized on windows
Response from Western DigitalBy SM OLS, April 18, 2022
Hello,
We're sorry to hear about your user experience with the WD Gold Enterprise Class SATA HDD and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with the WD Gold Enterprise Class SATA HDD and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: lgpOnTheMove
Verified Purchase:Yes
Bought two of these to back up a 4x8TB software raid array. Using them in an external dual drive sata dock and was able to transfer everything effortlessly. Drives arrived in perfect condition from a warehouse local to me. I am particularly impressed with the box these ship in - the thing can hold 20 drives and is very suitable for storing drives as well that you happen to have unplugged (cold). That's a free storage solution right there lol. Great job WD!!!
Written by a customer while visiting Western Digital
Posted by: ProdVader
Verified Purchase:Yes
This drive was not compatible for the PC I had to use it as a backup drive. I purchased a kit to covert it to an external drive but still is not recognized by my system and it doesn’t fit properly with the kit. Regretting purchasing this drive
Response from Western DigitalBy SM OLS, June 28, 2022
Hello,
We're sorry to hear about your user experience with the WD Gold Enterprise Class SATA HDD and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with the WD Gold Enterprise Class SATA HDD and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Colton M
Verified Purchase:Yes
I've only had them running for a week or so now. Full drive write and re-read found no bad sectors. Maintains advertised speed for at least several hours before dropping down to around 160MB/s. Full load for over a day have mine running around 39 degrees Celsius. Relatively quiet for read/write.
Written by a customer while visiting Western Digital
Posted by: Mike the 2nd
Verified Purchase:Yes
Writing a review of a product that will be used for years if it lives up to expectations after a few weeks is a silly exercise, but I repeatedly have been asked for a review. So far so good is all I can say.
Response from Western DigitalBy SM OLS, April 18, 2022
Hello,
We're sorry to hear about your user experience with the WD Gold Enterprise Class SATA HDD and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with the WD Gold Enterprise Class SATA HDD and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Dmitry
Verified Purchase:Yes
On the out of 15 drives I ordered was defective. Replacement was very slow very bad communication
Response from Western DigitalBy SM OLS, April 22, 2022
Hello,
We're sorry to hear about your online shopping experience with WD Gold Enterprise Class SATA HDD and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your online shopping experience with WD Gold Enterprise Class SATA HDD and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: K Nielson
Verified Purchase:Yes
These work great in my synology NAS. Installition was very easy, no screws required. The drives are fast enough that they are similar to the platter drives in my pc. They do make some noise, but that does not matter for me since they are in a server room no where near the office. Theses drives will NOT work in the Western Digital NAS units as the circuit board will be damaged when installed.
Written by a customer while visiting Western Digital