Customer reviews from Kitchen Aid
KitchenAid - 7 Quart Bowl-Lift Stand Mixer KSM70SKXXER - Empire Red
Average customer rating
4.7
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
77
4 Stars
8
3 Stars
0
2 Stars
1
1 Star
3
97%of customers recommend this product.
(
68 out of
70)
Customer Reviews for KitchenAid - 7 Quart Bowl-Lift Stand Mixer KSM70SKXXER - Empire Red
Customer Rating
1
Disappointed
on December 30, 2025
Posted by: Bmac
Received two different mixers, both died immediately. First one after only using about 2 min. then replacement died while using the second time of use. The first time I thought it to be a fluke...defective...it happens. Second time this happened I knew there was something wrong here. I looked on line and it appeared that there were dozens and dozens of people having the same issue. I have a smaller kitchen-aid than the one I purchased here and I love it. I also had a 5QT lift that I had for 35 years and recently gave to my daughter when she moved out.....reason I was purchasing a new one. Since I have been a Kitchen-aid user and lover for years, I never thought to look at the reviews. I sent an email to Kitchen-aid inquiring and never received a response. I ended up purchasing an Ankarsrum mixer since the holidays were approaching and I did not have confidence in purchasing another 7QT lift.......and could not be without something for the holidays. I really miss my old one but very disappointed with the quality and build of the new ones.
Response from Kitchen AidBy KA Reviews, KitchenAid, January 2, 2026
Dear Bmac,
Thank you for your feedback. We're sorry to hear the product didn't meet your expectations, but we're glad you were able to complete your return through the retailer. If you have any questions or would like assistance in finding a KitchenAid product that better suits your needs, we'd be happy to help.
Thank you.
Review Team
Thank you for your feedback. We're sorry to hear the product didn't meet your expectations, but we're glad you were able to complete your return through the retailer. If you have any questions or would like assistance in finding a KitchenAid product that better suits your needs, we'd be happy to help.
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
