Customer reviews from Kitchen Aid
KitchenAid - 7 Quart Bowl-Lift Stand Mixer KSM70SKXXER - Empire Red
Average customer rating
4.7
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
78
4 Stars
8
3 Stars
0
2 Stars
1
1 Star
4
97%of customers recommend this product.
(
68 out of
70)
Customer Reviews for KitchenAid - 7 Quart Bowl-Lift Stand Mixer KSM70SKXXER - Empire Red
Customer Rating
5
Wonderful
on March 21, 2026
Posted by: Rolls
I love my new mixer. It has worked wonderfully with anything I have made with it.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Defective - had to return
on January 12, 2026
Posted by: Lynette
This mixer died within 30 seconds of operating it for the first time. I tried a different outlet, but got the same result. Returning it was a pain. Very disappointed. Since then, I've read other reviews describing this same problem.
Response from Kitchen AidBy KitchenAid Small Appliance, January 13, 2026
Dear Lynette, Thank you for your feedback. We're sorry to hear the product didn't meet your expectations, but we're glad you were able to complete your return through the retailer. If you have any questions or would like assistance in finding a KitchenAid product that better suits your needs, we'd be happy to help
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Not what Kitchen Aid thinks it is!
on December 31, 2025
Posted by: Grace
Trouble from the beginning with managing the lift bowl-spring lock. Very difficult. getting bowl on the lock; not at all easy to release the bowl. Last time my husband had to snap the bowl in place. Getting it back off was extremely difficult for him and he is not weakling! So it sits unused. We are debating trying to deal with Kitchen Aid, or seeing if the spring lock can be persuaded to work or putting the whole thing in the landfill. any suggestions, folks?
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Reviews, KitchenAid, January 2, 2026
Dear Grace,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid stand mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374837411 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid stand mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374837411 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Disappointed
on December 30, 2025
Posted by: Bmac
Received two different mixers, both died immediately. First one after only using about 2 min. then replacement died while using the second time of use. The first time I thought it to be a fluke...defective...it happens. Second time this happened I knew there was something wrong here. I looked on line and it appeared that there were dozens and dozens of people having the same issue. I have a smaller kitchen-aid than the one I purchased here and I love it. I also had a 5QT lift that I had for 35 years and recently gave to my daughter when she moved out.....reason I was purchasing a new one. Since I have been a Kitchen-aid user and lover for years, I never thought to look at the reviews. I sent an email to Kitchen-aid inquiring and never received a response. I ended up purchasing an Ankarsrum mixer since the holidays were approaching and I did not have confidence in purchasing another 7QT lift.......and could not be without something for the holidays. I really miss my old one but very disappointed with the quality and build of the new ones.
Response from Kitchen AidBy KA Reviews, KitchenAid, January 2, 2026
Dear Bmac,
Thank you for your feedback. We're sorry to hear the product didn't meet your expectations, but we're glad you were able to complete your return through the retailer. If you have any questions or would like assistance in finding a KitchenAid product that better suits your needs, we'd be happy to help.
Thank you.
Review Team
Thank you for your feedback. We're sorry to hear the product didn't meet your expectations, but we're glad you were able to complete your return through the retailer. If you have any questions or would like assistance in finding a KitchenAid product that better suits your needs, we'd be happy to help.
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Don’t try to make bread with this
on June 30, 2025
Posted by: Pambojo
from Iowa
It works great for mixing everything except bread dough . I bought it hoping to make large batches of pizza dough and bread dough for our large family. The motor gets hot and it won’t knead for more than 2-3 minutes.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Its sounds really bad
on April 24, 2025
Posted by: Leahrob
[This review was collected as part of a promotion.] It sounds really bad im not sure it defective or what i owned the smaller version i have it for a very long long and i love it . But this one its terrible 😢 im very disappointed.
Response from Kitchen AidBy KA Reviews, KitchenAid, April 24, 2025
Dear Leahrob,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid stand mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290264045 used for the review, phone number, street address, zip code, model & serial number on the stand mixer, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid stand mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290264045 used for the review, phone number, street address, zip code, model & serial number on the stand mixer, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Wonderfiul mixer.
on April 12, 2025
Posted by: detu
from PA
[This review was collected as part of a promotion.] I LOVE this mixer. I had the 6 qt professional for about 20 years and loved it but this one is even better! So glad my old attachments are still good. The number of speeds is amazing, and it is very quiet.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Love the color
on April 11, 2025
Posted by: Susie Sews
from Northern California
[This review was collected as part of a promotion.] I really like the bigger bowl. I had a 5 quart but love the 7 quart.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid