Customer reviews from Hoover
Hoover - Refurbished Excellent - High Performance Swivel Upright Vacuum UH75100V - White
Average customer rating
4.3
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
165
4 Stars
58
3 Stars
12
2 Stars
8
1 Star
22
84%of customers recommend this product.
(
197 out of
234)
Customer Reviews for Hoover - Refurbished Excellent - High Performance Swivel Upright Vacuum UH75100V - White
Customer Rating
1
I will never buy another Hoover product again.
on July 3, 2023
Posted by: Jamie
from Wausau, WI
Verified Purchase:No
I bought two of these. One for back up but the plate on the bottom with the wheels snapped off the first one after only a month so tried the second and after two weeks, the plate busted off that one also.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, July 7, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your High Performance Swivel Upright Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
Belt comes off frequently
on November 16, 2022
Posted by: Poorly belted
from Seattle Wa.
Verified Purchase:No
As a 63 year old I have had a few vacuums. This one has required me to get very good at take apart and fix to often. The belt comes off the drive spindle. Or I think shifts off and at times burns and destroys the belt. I like this he swivel feature but would buy one that did not swivel and the belt stayed in place. I have to wonder how long before the screws that manage the bottom cover will strip out. I bought in April 22 it's Nov. 22 I have replaced 4 belts and reinstalled a belt slip off, several times more.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, November 18, 2022
Thank you for taking the time to share your feedback. We apologize you are having issues with your High Performance Swivel. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you-The Hoover team
Written by a customer while visiting Hoover
Posted by: Sandra
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only thing wrong is not very powerful. Doesn't have much suction.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. - OR - We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours).
Written by a customer while visiting Hoover
Customer Rating
3
Buyer beware for ruggable and synthetic fiber carpetd
on June 24, 2021
Posted by: MyLityleRed1
from Kenosha WI
Verified Purchase:No
[This review was collected as part of a promotion.] There is so much I like about this carpet and so much I absolutely hate.. If you have indestructible carpets that can take a beating and need to be deep cleaned then by all means this is the vacuum for you. However if you have a ruggable or any other type of carpet that is made with synthetic fibers and is even remotely meltable, Don't even think about considering this vacuum. The beater brush on this vacuum is so strong and so stiff I understand their claim of deep cleaning, However, I have a ruggable And it damaged my rug while trying to use the hose attachment. The belt never disengages even if it's fully upright and at the longest/tallest rug setting. It damaged my area rug while testing the hose attachments. I will say, it does a great job on our beat up carpeted second floor. But I am very weary of using it as we have two small kids and after seeing what it did to my rug I am scared of what it could do to their fingers
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
1
Would Bot Recommend - Fragile Plastic Parts
on October 24, 2023
Posted by: 1
from Undisclosed
Verified Purchase:No
Several plastic parts have broken over less than 2 years of normal, household use. Specifically, the height adjustment system cracked and is useless. Overall, it seems very cheaply made, not worth it.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, October 27, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your High Performance Swivel Upright Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Emma
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've only had my vacuum for a short period of time, but so far it's done great. The ordering process was quick and easy and it was delivered to my house in just a couple of days.
Written by a customer while visiting Hoover
Customer Rating
2
Not getting a hoover again anytime soon
on May 2, 2024
Posted by: MandyBethD
from Overgaard, AZ
Verified Purchase:No
Only had this one and half months and the brush got stuck and broke the belt. The vacuum had great suction so hopefully we can fix it with a new belt and brush?
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, May 10, 2024
Thank you for taking the time to share your feedback. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
Cheaply made
on August 11, 2024
Posted by: Lisa Lee
from Buzzards Bay, Ma.
Verified Purchase:No
Vacuum is powerful and works great only problem is that the main hose connector came apart. The rubber hose split so it's inoperable. Trying to get a replacement hose is a joke. Out of stock everywhere.. tells me something rt there, I'm not the only person with this issue
I would recommend this to a friend!
Response from HooverBy hooverpwr, hooverpwr, August 13, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your hose. We want to ensure that you are getting the best product performance and would like to provide you with some assistance. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover