I usually don't write reviews without I am very satisfied and the Hoover high performance swivel vacuum.The best vacuum I have owned.The suction power and amount of dirt it removes from my carpet is awesome The first couple times I used it the dirt it removed that the old vacuum was not able to pick up was amazing. I recommend this vacuum to family friends and other customers thinking about buying this vacuum. There will not be a disappointment in this vacuum. that.I got the vacuum for Christmas so I've used it for a month. The power it has has not lessened it still picks up dirt like no other vacuum I've had. If you're thinking about buying this vacuum I highly recommend it. Thank you Hoover.
Tried contacting them via email and through their phone number with no help. Worked less than a minute of use! Never recommending to anyone!!! On hold 1.5 hours with no help!
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, February 4, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your swivel vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Love the swivel, and suction is good, but the second time I used it the hose came out of the vacuum. Since then everytime I use the vacuum the same thing happens. Then I just have to reattach it all the time. I have a household of cats or I would have returned it but don't feel right doing that when it's had cat hair in it.
As a 63 year old I have had a few vacuums. This one has required me to get very good at take apart and fix to often. The belt comes off the drive spindle. Or I think shifts off and at times burns and destroys the belt. I like this he swivel feature but would buy one that did not swivel and the belt stayed in place. I have to wonder how long before the screws that manage the bottom cover will strip out. I bought in April 22 it's Nov. 22 I have replaced 4 belts and reinstalled a belt slip off, several times more.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, November 18, 2022
Thank you for taking the time to share your feedback. We apologize you are having issues with your High Performance Swivel. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you-The Hoover team
[This review was collected as part of a promotion.] I've only had my vacuum for a short period of time, but so far it's done great. The ordering process was quick and easy and it was delivered to my house in just a couple of days.