Customer Reviews for Hoover - Refurbished Excellent - High Performance Swivel Upright Vacuum UH75100V - White
Customer Rating
1
I would not buy again
on September 7, 2023
Posted by: Paul
from Undisclosed
It worked the first 2 times by the third time. The belt broke so I fixed it and I just stayed using my old vacuum. This one doesn't seem to pick up anything every time I try. I only got a Hoover again. Because I was so happy with my total home and pet vacuum.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, September 12, 2023
Thank you for taking the time to share your feedback regarding your High Performance Swivel Upright Vacuum. We are sorry to hear you are not entirely satisfied with your purchase. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
The vacuum was less than a year old,worked great until it didn't work at all. Plugged it in went to power it on and nothing happened.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, September 12, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your High Performance Swivel Upright Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
[This review was collected as part of a promotion.] Yes finally a vacuum that works like a miracle. Great suction easy to move. Heavy duty. I even bought a hoover stream cleaner and it's amazing. Thanks for keeping your standards high end. At a great price point as well. James
[This review was collected as part of a promotion.] We have two medium dogs in a small apartment. This vacuum is picking up all the hair very well. I like it's lightweight and gets around furniture well. Seems to have good suction and handy tools. It's just that some parts seem cheap and may not last long so I find myself babying it a little.
Whoever designed this piece of junk should be fired!! A) 1st of all, the cord is not long enough to even go across an 18ft living room. And it sucs that they don't have rewind cord. B) The extension tool, is basically attached to vacuum upside down. You always have to flip it over before you can attach it to hose. C) The brush attachment is way too big for it to create any kind of suction, and too big to be stored on the side of the unit. It always hits things and falls off. D) The crevice tool has a Crack in the tip on each side, so how do you expect it to gain any suction? Duh!!! E) It does not have an upholstery mini vac. So I used the one from my old hoover, and this one does not even have enough power to spin the brush in the hand vacuum. And no, it's not stuck. F) And right after I bought this one, the hose just ripped off the back of the vacuum. I had to superglue it back on. Hoover USE t o have the best vacuum out there, but looks like now they are letting China make everything for them. Such a cheap made device. I m embarrassed for them, they ruined their good name!!!
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, August 28, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your High Performance Swivel Upright Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
[This review was collected as part of a promotion.] This vacuum cleaner is light weight, easy to handle, even for my arthritic hands. I vacuumed with it and was surprised how much dirt was still in my carpets. Don't be fooled by its smaller size, it is powerful, also easy to maneuver around furniture and corners. Excellent vacuum cleaner!
I bought two of these. One for back up but the plate on the bottom with the wheels snapped off the first one after only a month so tried the second and after two weeks, the plate busted off that one also.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, July 7, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your High Performance Swivel Upright Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
There's a small plastic tab keeping the lifter on, it broke off after a few months and there is no replacement part available anywhere. The vacuum is now unusable. I will never buy a Hoover again.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, June 24, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your High Performance Swivel Upright Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team