For some reason as soon as I finished calibration the video mode is very dim. I can hardly tell it's on. I tried turning up brightness to highest level but still very very dim. Anyone else have this issue?
Response from govee.comBy Govee Support Team, July 24, 2025
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by your experience. Ensuring customer satisfaction is our priority, and we’re committed to resolving this promptly. For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution. We value your trust and appreciate the opportunity to improve.
2 days after setup I had an LED that was burnt out and the system doesn’t work like in the video, confusing setup instructions
No, I would not recommend this to a friend.
Response from govee.comBy Govee Support Team, July 24, 2025
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by your experience. Ensuring customer satisfaction is our priority, and we’re committed to resolving this promptly. For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution. We value your trust and appreciate the opportunity to improve.