I bought this a few weeks ago and have now had a chance to use it. Before I bought it, I read some of the ratings including some negative ones. As I used my machine, I thought about some of those problems that people said they had. "Uses too much cleaner and water." I find if I push forward pretty fast, it does not have time to put out too much water. Than I pull back slowly and I can see how much water it is picking up. I do the same when rinsing. Than I run over the carpet once again on the "Dry Only" cycle. Not a lot of water left in the carpet, but plenty of dirty water in the dirty water canister. And it was dirty. This carpet had only been cleaned with a cheap cleaner over the years. I like the size of the canisters. If they were larger I think the machine would be too heavy. I like that the clean water canister can be filled at the bathroom lavatory. I like how it all fits together so logically and easily. I am very pleased with my purchase.
Love that it switches between cleaning and drying automatically. Large capacity for clean water and dirty water. Not hard to push around. Great warranty of 5 years and they stand behind their product. Cleans like a charm!
Used it in two rooms with terrible carpets. I was amazed at how clean they got. Floors dried quicker with the new hoover than my old bissell. As of right now I'm super impressed. I will be even more impressed if the suction lasts.
Having 5 Dachshunds, I have purchased several carpet cleaners. The Smartwash is the simplest to use and does an exceptional job on pet messes. The design without a trigger is great if you have arthritis and the ease of cleaning makes it use exceptional. Have had several other Hoover products and this is the best by far!
I bought this machine about a month ago, and I'm telling everyone how awesome it is!!! I run a daycare from my home and I own pets! It's just amazing how easy it is to use and does a wonderful job on my old carpet!! I did make one mistake and tried to pick it up from the bottom ( near beater bar area) to take it upstairs. Be careful because I snapped one of the plastic pieces that holds the cover on. It still works great but I'll order a replacement when they come back in stock! You can't go wrong with this machine!! Thanks Hoover for making such a great machine!!!!!
I bought this about a month ago and its wonderful I was so happy with it shampooed all my rug and all the bedrooms. It's so easy to clean unlike most shampooers it all comes apart rinse and your done.