Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,543 Reviews)
Rating breakdown 2,543 reviews
5 Stars
2,108
4 Stars
217
3 Stars
50
2 Stars
47
1 Star
121
92%of customers recommend this product.
(
2,165 out of
2,352)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Posted by: Emilyy
from New Hampshire
Verified Purchase:Yes
I had purchased the smart wash and had it for a couple months. The brush belt broke. I tried fixing it and buying multiple belts only to find out I couldn't find the right one. I contacted Hoover and they instantly assisted with a solution! Great customer service!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
4
Rectified issues
on October 7, 2021
Posted by: Dorothy
from Massachusetts
Verified Purchase:No
Previously posted that after only 6-8 uses the brushes stopped working. Typically a belt issue when this happens. Contacted the company and they promptly took care of the issue.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Terry007
from San Carlos CA
Verified Purchase:Yes
I actually bought this Hoover SmartWash Carpet Cleaner about 4 weeks ago and usually am skeptical of stuff advertised on TV, but I thought what the heck, I am home during this coronavirsu lockdown, and I will try it. It works great, easy to operate, easy to clean and being a Mechical Engineer, I was impressed with it design. Great carpet cleaning machiine and I would highly recommend it to family, friends, etc.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Ksthlern
from Royersford
Verified Purchase:Yes
I needed a new machine as I loaned out an older model. I have a small Hoover rug cleaner I purchase about 10 years ago. I needed a bigger one and this machine is great. The extra "dry " feature is great and I showed it off to my family !! It's worth's the cost!!!!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Bigjoe133
from Lakebay,WA
Verified Purchase:Yes
We bought this about 2 weeks ago and it is well worth the money.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
Love this machine! I have a household of pets and this
on September 17, 2019
Posted by: BethEllen
from Indiana
Verified Purchase:Yes
Had this delivered yesterday, used it today, and am Very Impressed! Easy to use and cleaned my carpet and wrap around couch. Can't believe how much dirt I got off of it! Especially love you can take off cover where the brushes are and clean so easily! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Annette468
from Dayton,OH
Verified Purchase:Yes
I bought this back in March. It does a great job. I love how it comes apart for easy cleaning. I would give 5 stars, but I already have to replace the suction nozzle, because the little plastic knob that holds the latch in place broke off.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Myke Hawke
from Columbus
Verified Purchase:Yes
Positive: easy to assemble. Easy to use. Negative: have to go over the same spot over and over and over and over and over to get the carpet clean. Takes me 3 times as long to clean the Carpet.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Myke Hawke,
Thank you for reviewing the Hoover SmartWash+ Automatic Carpet Cleaner. We recommend you use the Oxy Carpet Cleaning Forumula 50 OZ (AH30950) with your SmartWash+ Automatic Carpet Cleaner. This will help tackle those tough, set-in stains. We hope this improves your experience but if not, please email us at HooverCommunity@ttifloorcare.com with a reference to review number 218421482. Thanks, Cierra - Hoover Team
Thank you for reviewing the Hoover SmartWash+ Automatic Carpet Cleaner. We recommend you use the Oxy Carpet Cleaning Forumula 50 OZ (AH30950) with your SmartWash+ Automatic Carpet Cleaner. This will help tackle those tough, set-in stains. We hope this improves your experience but if not, please email us at HooverCommunity@ttifloorcare.com with a reference to review number 218421482. Thanks, Cierra - Hoover Team
Written by a customer while visiting Hoover