I have owned 4 different Hoover carpet cleaners and I have to say this one is definitely the best. It cleans very well and sucks up the water quickly. I have owned it for 6 mos and never had a problem with it, until today. I went to use it today and the little rubber stopper thing at the bottom of the clean tank popped off and water started pouring out of the machine. But I am going to have it repaired, because I really do like this machine
I had purchased the smart wash and had it for a couple months. The brush belt broke. I tried fixing it and buying multiple belts only to find out I couldn't find the right one. I contacted Hoover and they instantly assisted with a solution! Great customer service!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
4
Rectified issues
on October 7, 2021
Posted by: Dorothy
from Massachusetts
Verified Purchase:No
Previously posted that after only 6-8 uses the brushes stopped working. Typically a belt issue when this happens. Contacted the company and they promptly took care of the issue.
I actually bought this Hoover SmartWash Carpet Cleaner about 4 weeks ago and usually am skeptical of stuff advertised on TV, but I thought what the heck, I am home during this coronavirsu lockdown, and I will try it. It works great, easy to operate, easy to clean and being a Mechical Engineer, I was impressed with it design. Great carpet cleaning machiine and I would highly recommend it to family, friends, etc.
I needed a new machine as I loaned out an older model. I have a small Hoover rug cleaner I purchase about 10 years ago. I needed a bigger one and this machine is great. The extra "dry " feature is great and I showed it off to my family !! It's worth's the cost!!!!!
Love this machine! I have a household of pets and this
on September 17, 2019
Posted by: BethEllen
from Indiana
Verified Purchase:Yes
Had this delivered yesterday, used it today, and am Very Impressed! Easy to use and cleaned my carpet and wrap around couch. Can't believe how much dirt I got off of it! Especially love you can take off cover where the brushes are and clean so easily! Highly recommend!
I bought this back in March. It does a great job. I love how it comes apart for easy cleaning. I would give 5 stars, but I already have to replace the suction nozzle, because the little plastic knob that holds the latch in place broke off.