Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,553 Reviews)
Rating breakdown 2,553 reviews
5 Stars
2,112
4 Stars
218
3 Stars
52
2 Stars
48
1 Star
123
92%of customers recommend this product.
(
2,169 out of
2,359)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Posted by: S
from Undisclosed
Verified Purchase:Yes
Thank you for your customer service
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Thank you for the kind words! We always appreciate hearing from our loyal Hoover customers.
Written by a customer while visiting Hoover
Posted by: Sierrajohn
from Yuba City ca
Verified Purchase:Yes
I have shampooed every room carpet and 3 rugs in the house with amazing results. I really love the heat process that dries the carpet quickly it can be used the same day. I am thrilled with my purchase and the price also.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: JT
from Tenn
Verified Purchase:Yes
Cleaned my parents stained carpet in two rooms. Follow all directions. Pretteated the bad stains and gently scrub. Used use the Hoover Smart Wash vac. Worked!! Very pleased.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
Awesome washer
on July 26, 2021
Posted by: Debbie
from Bloomington IL
I love this washer, it does a great job. Had mine for about a year. I cleaned it very well after each use, but then it stopped dispensing water. I emailed the company, they asked for a picture of the label on back of machine. I sent it, and then they said they would send me a new one asap. I got a new one within a week, I boxed up the old one and sent it back at no cost to me, very pleasant experience, great customer service... THANK YOU!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
Great little machine
on July 26, 2021
Posted by: Wylie Woman
from Wylie, TX
I previously had another Hoover model. It stopped sucking up the dirty water after only 4 or 5 uses. Hoover sent me a brand new machine as a replacement-even though the first was out of warranty by the time I reported the problem. This one works like a champ! I love the Dry setting, it is lightweight for going upstairs, comes with attachments, and is so easy to clean that you won't mind doing that. Thank you, Hoover!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Smitha
from Portland
Verified Purchase:Yes
Excellent!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
Awesome washer!!
on July 23, 2021
Posted by: Petra
from Harker Heights,Tx
Love this carpet washer , I've had quite a few over the years and this one is by far the best. Definitely recommend if you need something that gets the job done !!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
Product and Service are Amazing
on July 23, 2021
Posted by: Kay
from Dallas, TX
I purchased this machine a couple years ago and used it regularly. I've gotten A LOT of miles out of it. Recently, one of the plastic tabs on the brush cover broke, and I emailed Hoover to buy a replacement. Instead, they replaced the whole thing! They didn't have a replacement part available so they shipped me an entirely new machine. I'm incredibly impressed with both the machine and the service, and I will continue to be a Hoover customer.
I would recommend this to a friend!
Written by a customer while visiting Hoover