Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6 out of 5
4.6
(2,553 Reviews)
Open Ratings Snapshot
Rating breakdown 2,553 reviews
5 Stars
2,112
4 Stars
218
3 Stars
52
2 Stars
48
1 Star
123
92%of customers recommend this product. 
(
2,169 out of 2,359
)
Best Buy Privacy Policy
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Customer Rating
5 out of 5
5
Best carpet cleaner I have ever owned
on September 3, 2021
Posted by: Angela
from Aurora, colorado
This is the best carpet cleaner I have had yet. It is a smaller profile which allows you to see the water pick up easier. It dries much faster than previous machines and picks up the water faster. Love the push forward wash and pull back rinse feature.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
I would buy this product again and recommend it to everyone
on September 2, 2021
Posted by: Angelique
from CA
I got this today for my birthday and let me tell you it is the best present ever. It literally works like a vacuum no triggers to pull easy to empty easy to fill love the dry only feature as well as the water Rinse feature being so easy I've owned several shampooers and this by far is the best one that I've had yet. Thank you Hoover for finally coming up with something that's easy to use works great even with pet hair.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Great floor cleaner
on September 1, 2021
Posted by: Susanne
from FL
This floor cleaner is super easy to use! It really cleans well too, I'm always surprised by how dirty my rugs actually are when I see the water in the tank! The company has been great to work with too! Very nice and helpful customer service.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
I love this Shampooer and I love Hoover!
on August 30, 2021
Posted by: Sharon the Satisfied Shampooer
from Phoenix MD
I purchased this Hoover Smart Wash carpet cleaner in January 2019. I used it on a very dirty carpet and it did an amazing job. I have used it many many times and have always been satisfied. I really love that you can use the shampoo, then rinse by removing the shampoo bottle, then turn off the water and it sucks all the remaining water from the carpet. It is sooo easy to use and it does a great job. BUT in May 2021 my shampoo bottle began to leak. I tried putting a new o-ring in the top but nothing helped. I reached out to Hoover and asked how to get a new shampoo bottle. They responded that they couldn't find a replacement but they sent me an entire new machine. I was amazed! Hoover is certainly a company I will continue to purchase products from!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
My New Carpet Cleaner
on August 24, 2021
Posted by: Packer Den
from Moreno Valley, CA
Verified Purchase:Yes
I am completely satisfied with our new carpet cleaner. Brand quality is fantastic. Works great on all rooms that have carpet. Works on hard floors too. will tell all my friends about this cleaner. Great price.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Seems to do a good job
on August 21, 2021
Posted by: Daddio
from Farmington MN
Verified Purchase:Yes
We have used it for small areas and one large room. We used water only. It distributes water fine and the suction of water on the draw back is very good. We put it on dry only and get the remainder of water. The carpet dried very quickly.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
4 out of 5
4
One problem
on August 15, 2021
Posted by: Miss vicki
from West Plains Mo
It's the easiest cleaner! No fuss no muss. Pushed the tab to release to clean rollers and the tab broke off after first use. Do you have replacement part? Useing duct tape for now . Thank you Vicki
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Works amazing
on August 11, 2021
Posted by: Molly
from Minnesota
Verified Purchase:Yes
I am shocked how much dirty it gets out. It's dries more than any other cleaners. I still had to use a fan for an hour. But it looks amazing. The carpet looks refreshed and renewed. I used it on everything from area rugs to thick carpets. We have dogs too. Pulled out lots of hair from the carpet too. Smells fresh. Used pet cleaner. Light weight and easy to use/clean out. Shipped quickly.
I would recommend this to a friend!
Written by a customer while visiting Hoover
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