Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,523 Reviews)
Rating breakdown 2,523 reviews
5 Stars
2,097
4 Stars
214
3 Stars
48
2 Stars
46
1 Star
118
92%of customers recommend this product.
(
2,150 out of
2,333)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Posted by: JT
from Tenn
Verified Purchase:Yes
Cleaned my parents stained carpet in two rooms. Follow all directions. Pretteated the bad stains and gently scrub. Used use the Hoover Smart Wash vac. Worked!! Very pleased.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
The Best!
on February 27, 2022
Posted by: Wanda
from Foley, AL
Verified Purchase:No
I debated on getting this machine because there was others that was a good bit less expensive. I hated the one I currently had because it was such a pain to clean. My husband told me to go ahead and spend the extra money and get a good one. I read the reviews and they all sounded good so I went ahead and did it! I'm so happy I did! Cleans great! Lightweight and super easy to clean! Now I won't dread using it because of the cleanup afterwards. Go ahead and spend the extra money. I promise you will be happy you did!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
Best carpet cleaner I have ever owned
on September 3, 2021
Posted by: Angela
from Aurora, colorado
Verified Purchase:No
This is the best carpet cleaner I have had yet. It is a smaller profile which allows you to see the water pick up easier. It dries much faster than previous machines and picks up the water faster. Love the push forward wash and pull back rinse feature.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
You must be crazy to complaint about this machine
on August 22, 2024
Posted by: snakes
from newport beach cal 92663
Verified Purchase:No
This machine washes, rinses and dries. I use this machine professionally and everyone loves the results. There are people that must complaint about everything!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Cynthia
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] My girlfriend has one and brought it over so I had to get one of my own. I told my son and daughter in law about it. They came and borrowed it and love it! I haven't seen it since!! Lol
Written by a customer while visiting Hoover
Customer Rating
5
I highly recommend this cleaner
on May 3, 2021
Posted by: Devildog
from Topeka ks
Verified Purchase:No
I have used the smartwash carpet cleaner countless times and even let a friend use it a couple times. What an awesome machine. I keep it handy incase i knock a drink over and it gets on the carpet. It cleans up a spill in only a few minutes
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
3
DISSAPOINTED
on June 8, 2021
Posted by: NONE
from OHIO
Verified Purchase:No
I NEED A BELT FOR SMART WASH BUT THERE IS NONE TO BE HAD WHERE DO I FIND ONE?? IF CANT FIND ONE WOULD NOT RECCOMEND TO ANYONE IT IS NO GOOD WITHOUT A BELT
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
1
Broke immediately, terrible customer service
on December 10, 2022
Posted by: D.
from Undisclosed
Verified Purchase:No
We used this vacuum once on our area rug and the plastic piece that holds the front cap on broke after 2 minutes of use. The build quality on this vacuum is terrible with very small, cheap plastic pieces holding it together. Tried to contact customer service by phone and chat multiple times and it stated that the offices were closed, even though I clearly contacted them during their own stated business hours. We then contacted their parent company, who stated that sometimes when Hoover receives too many calls they close the phone lines. Are you are just avoiding customers who spent hard earned money on your poorly built products? Will never buy Hoover products again.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 15, 2022
Thank you for taking the time to share your feedback regarding your Smart Wash Carpet Cleaner. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover