Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,553 Reviews)
Rating breakdown 2,553 reviews
5 Stars
2,112
4 Stars
218
3 Stars
52
2 Stars
48
1 Star
123
92%of customers recommend this product.
(
2,169 out of
2,359)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Posted by: TomDiRensselaer
from Undisclosed
Verified Purchase:Yes
This unit replaced my first Hoover carpet cleaner purchased in 1996 that lasted until July 30, 2018. The motor burned out. That unit's brushes rotated using air from the vacuum motor which did not work so well as it aged. This unit has direct drive brushes which is a big improvement!
I would recommend this to a friend!
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi TomDiRensselaer, The FlexForce™ PowerBrushes really tackle the embedded dirt and just one of the many features Hoover SmartWash Automatic Upright Carpet Cleaner includes making carpet cleaning easy. Thank you for being a loyal Hoover customer; Connect with us on Hoover NA social media pages (Facebook, Instagram, or Twitter). Thanks, Allison.
Written by a customer while visiting Hoover
Customer Rating
5
This carpet cleaner works better than any I've ever tried
on July 25, 2018
Posted by: Swilso110310
from Ashford al
Verified Purchase:Yes
I have had my Hoover carpet cleaner for 3 weeks now and it is by far the best I've ever tried!!! It was a little pricey but I have four dogs and three boys so I needed a good carpet cleaner that would get the job done and me not have to call a cleaner service to do so. Let me tell you, it was worth every single penny! And it's so simple. Just push to clean and pull back to dry!! And it dispenses the right amount of solution so no more measuring this or measuring that!
I would recommend this to a friend!
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Swilso110310, The Hoover SmartWash Automatic Carpet Cleaner really does eliminate the guesswork with Automatic Cleaning Technology; push forward to clean and pull back to dry. Thanks for recommending our best cleaning full size carpet cleaner. Connect with us on Hoover NA social media pages (Facebook, Instagram, or Twitter). Thanks, Allison
Written by a customer while visiting Hoover
Posted by: Wanda Dadivas
from Manassas Va
Verified Purchase:Yes
I just bought this and I love it. I hope it holds up. This makes my 4th Hoover Carpet cleaner in the past 10 years. They cleaners do very well they just dont hold up. Many parts are made of plastic and break. I hope this cleaner holds up because it is so easy to use and light weight.
I would recommend this to a friend!
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Wanda D. Thank you for being a loyal Hoover Customer! The Hoover SmartWash Automatic Upright Carpet Cleaner is our best cleaning full size carpet cleaner and we're glad you love it. Connect with us on Hoover NA social media pages (Facebook, Instagram, or Twitter). Thanks, Allison.
Written by a customer while visiting Hoover
Posted by: sagebrursh65
from Phoenix, AZ
Verified Purchase:Yes
I cleaned my carpets day one and it did a excellent, on the second day, midway through the bedroom I was cleaning, the WASH function did not activate while going forward. It stayed in the DRY position while moving forward (and no, I did not have the DRY only button depressed). I cleaned the brushes, made sure the water tank was full and insured the wasted water was emptied and that the brush cover plate was firmly attached. I even use the hose feature to insure the water pump was working (which it did).
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi sagebrush65, We stand by all of our products and this is not Hoover quality. We want to make this right! Please contact Giselle Arroyo in Hoover Customer Care at Giselle.Arroyo@ttifloorcare.com. Be sure to reference your product name and this review so we can identify it more quickly. Thanks, Allison.
Written by a customer while visiting Hoover
Posted by: Susan H
from Lake Isabella, California
Verified Purchase:Yes
This machine is great. It's so easy to put together and use. Buttons light up, push forward to wash pull back to dry It has large capacity water and dirty water tanks. There's a dry button to soak up extra water. I have dogs that shed, doesn't matter how good I vacuum there's hair. This machine seems to separate the hair because there's none in the dirty water. Everything comes apart to clean. I'm rambling sorry. Just very happy with my purchase.
I would recommend this to a friend!
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Susan H...keep rambling! We're pleased you're happy with your Hoover SmartWash Automatic Upright Carpet Cleaner purchase. The Automatic Cleaning Technology feature eliminates the guesswork so you can enjoy spending time with your pets. Connect with us on Hoover NA social media pages (Facebook, Instagram, or Twitter) Thanks, Allison
Written by a customer while visiting Hoover
Posted by: Taffy
from Jim Thorpe, Pennsylvania
Verified Purchase:Yes
I love how quick the carpets dry, cleans great on new stains. It doesnt work wonderful on set in stains though.
I would recommend this to a friend!
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Taffy, Sounds like you've been pressing the Dry Only button! This is Hoover's SmartWash Automatic Upright Carpet Cleaner Dry Only feature that reduces dry time by extracting remaining water from the carpet. For those stubborn stains we recommend pretreating with Hoover Clean Plus Spot Spray. Connect with us on Hoover NA social media pages (Facebook, Instagram, or Twitter). Thanks, Allison.
Written by a customer while visiting Hoover
Posted by: CONNOR
from LOS ANGELES CA
Verified Purchase:Yes
This machine was the 3rd carpet cleaner we've owned and the first to actually deliver on its promise. Ingenious, well thought-out and engineered, it's clearly the evolutionary result of years listening to customers' suggestions and frustrations. And it does something remarkable. It really, REALLY CLEANS carpets. Easily and thoroughly. Cleaning our beige living room carpeting with a machine was always an exercise in disappointment. I'd read some good reviews on the web about this unit, so I sent for it. Got it yesterday and tried it today. In the 11 years that I've been cleaning, washing and shampooing our carpeting, my wife and I have never seen anything like the way this machine did the job. It's amazing to be reminded of the carpets original color. Ha, ha. We can't recommend it enough.
I would recommend this to a friend!
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi CONNOR, Thank you for rating Hoover SmartWash Automatic Carpet Cleaning performance a 5 star! We value our customer's feedback and proud of our best cleaning full size carpet cleaner. One of the many cleaning features that brought your carpets original color back to life is the FlexForce power brushes which gently removes deep dirt and debris. We encourage you to Connect with us on Hoover NA social media pages (Facebook, Instagram, or Twitter). Thanks, Allison.
Written by a customer while visiting Hoover
Posted by: eljuwa
from Greenville, MI
Verified Purchase:Yes
I used it yesterday for the first time, Works great,,,,Carpets look great.
I would recommend this to a friend!
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi elijuwa. Thank you for reviewing the Hoover SmartWash Automatic Carpet Cleaner. Connect with us on Hoover NA social media pages (Facebook, Instagram, or Twitter). Thanks, Allison.
Written by a customer while visiting Hoover