Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,523 Reviews)
Rating breakdown 2,523 reviews
5 Stars
2,097
4 Stars
214
3 Stars
48
2 Stars
46
1 Star
118
92%of customers recommend this product.
(
2,150 out of
2,333)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Posted by: Clark
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was hesitant on getting a automatic steam cleaning vacuum. I am so glad that I purchased this vacuum despite my hesitation. Best steam cleaner I've owned to this date!
Written by a customer while visiting Hoover
Posted by: Pamela
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It cleans very well and I love not having to mix the solution.If there is any cleaning solution left you can save it for next time. I also like not pushing a button, just move the smartwash back and forth and it has a dry only button to absorb more water if needed.
Written by a customer while visiting Hoover
Customer Rating
5
Thank you for sending me a NEW SMARTWASH>>>>>
on August 24, 2024
Posted by: Ellie nfrom St Augustine, FL
from ST. AUGUSTINE, FL
Verified Purchase:No
I wrote to you 20 days ago and wrote that my smart wash simply stopped working, not ejecting water and no input. I brought my machine to an authorized dealer and lo and behold you sent me a completely new machine. I get to try it out today. Than you for the great service.!
Written by a customer while visiting Hoover
Customer Rating
1
Stopped drying after 2 uses
on January 26, 2025
Posted by: Sam
from Undisclosed
Verified Purchase:No
After shopping around for a carpet cleaner this was on my radar.I was extremely excited for this product as I have reviewed other cleaners that had the dry option. Unfortunately, after 2 uses the suction stopped working and left my rug soaked. I've done some troubleshooting online and it still has not worked.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, January 29, 2025
Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
3
Not sure what to think as I cant get an aswer
on February 12, 2025
Posted by: jim
from Wisconsin
Verified Purchase:No
I just used my smartwash for the first time and very little solution was used if any, yes it was firmly put in and I followed the directions. Not sure how much should be left after a filled tank
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Rachelle
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like this machine It cleans well my carpet and the cleaning products works well as well
Written by a customer while visiting Hoover
Customer Rating
5
I would buy this product again.
on September 10, 2022
Posted by: Home owner
from Winter Garden gl
Verified Purchase:No
Easy to use, really cleans carpets well.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Mary
from Jupiter fl
Verified Purchase:Yes
I have had the previous Hoover I borrowed from a friend and it was awful it would leak after it was empty and never suck right and did t dry your carpet this one that I have is amazing!! It works so well the suction is great and it DRYS your carpet after!!! You read that right!! It's the best purchase I have made and so simple to use and cleans very thoroughly!!
Written by a customer while visiting Hoover