Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6 out of 5
4.6
(2,523 Reviews)
Open Ratings Snapshot
Rating breakdown 2,523 reviews
5 Stars
2,097
4 Stars
214
3 Stars
48
2 Stars
46
1 Star
118
92%of customers recommend this product. 
(
2,150 out of 2,333
)
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Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Customer Rating
5 out of 5
5
BEST CLEANER EVER
on August 30, 2018
Posted by: mamabear
from Plattsburgh, New York
Verified Purchase:Yes
I finally got to use my smartwash.Absolutely cleans better and dries faster.Lightweight and a snap to take apart to clean what a time saver.Love it!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
This carpet cleaner is so easy to use ...
on June 22, 2018
Posted by: Gardencate
from Philadelphia
Verified Purchase:Yes
I am very pleased with my new purchase - it cleans beautifully and is easy to use.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
I love the heat feature that activate when you extract the
on June 19, 2019
Posted by: Roy B
from Undisclosed
Verified Purchase:Yes
I purchased my carpet cleaner approximately 2 weeks ago. I was amazed how fast I was able to clean my living room and dining room carpet. But, I really like the dry only feature.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
easy to use..easy to clean
on August 12, 2019
Posted by: RCG 1
from Kingman, Az
Verified Purchase:Yes
I like to auto dispenser. Does a much nicer job than my Bissell.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Best Buy Ever
on January 7, 2020
Posted by: EbonyQ
from Bessemer, AL
Verified Purchase:Yes
I am so thankful that I went ahead and bought this. I was getting my house ready for the kids that were coming for Christmas. The carpet was awful because my dog had bladder cancer and really ruined the carpet before she died. I tried my old carpet cleaner and even rented one of those big, heavy monsters and it still looked bad. When I finished using the SmartWash my carpet almost looked new. I am really pleased with the results.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
3 out of 5
3
Great concept, but needs some work
on October 11, 2019
Posted by: justthefacts
from New York, NY
Verified Purchase:Yes
I purchased this and liked some things but disliked others, so ultimately wound up returning it. The footprint for surface area that is covered for cleaning is great. The concept of push forward to wash and pull back to dry is great. I only tried it out on low to extremely low pile rugs. Issues I had were that randomly the two brushes would randomly lock up and stop turning on the push forward. I would have to turn off the machine and turn it back on to get them to work again. I wish there was an indicator light when the dirty-water tank is almost full because once it is full, the machine goes into super suction mode, with ramp-up in the noise level. Once in that super suction mode, there is something on the bottom of the machine that left dark grey marks on the carpeting. The marks seemed to eventually get cleaned out, but that was more water, more detergent and time in addition to the mess I was already trying to clean. Though the unit is generally easy to take apart to clean, it was really hard to clean out the gunk that accumulates around those clear teeth in the front inside of the clear nozzle for the upright, I also thought the plastic connectors to put the front nozzle on and off was a bit flimsy and could see it breaking with time. Another thing I wished is that instead of having the machine default into wash mode when you turn it on, I wish it defaulted to 'dry' only, and then you pushed the button to switch it to cleaning mode, to just cover those times when you have to jockey the vacuum into position a bit (with the power on) before you settle in to clean. The directions say that after you finish cleaning, switch to dry mode to dry the carpet further, and this is very important to do, because it's kind of difficult to appreciate just how much/little water is being put down on a push forward cycle. There were some sections of carpet that I pushed fast over but there was more water there than I'd expected. I will probably check back on your 2nd or 3rd generation of this product. Hoover is onto a good idea.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Excellent product.
on August 17, 2019
Posted by: Marlene48
from Pa
Verified Purchase:Yes
Bought the Smartwash last month and did my carpets. They look brand new. Love this carpet cleaner.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
It's great!!
on August 22, 2019
Posted by: Crystal777
from Hendersonville NC
Verified Purchase:Yes
I bought this about a month ago because I go a new puppy and I love it. It's easy to use and cleans great!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
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