I bought this a month ago and it worked according to specifications
Written by a customer while visiting Hoover
Customer Rating
4
Easy to use. Cleans carpet well. Doesn't dry the carpet as
on April 23, 2020
Posted by: soukiithehijabi
from Undisclosed
Verified Purchase:No
Easy to use. Cleans carpet well. Doesn't dry the carpet as much as I would like it to but carpet air dries fast because of the cold temp in the house. Love seeing all the dirt gathered in the water, assures me the rug is getting cleaner and cleaner. Trying out different detergents to see which is best but can't wait to clean the carpet again. Recommend to anyone in the market for a carpet cleaner.
Used it several times already. Got koolaid out of my almost white carpet. Deducted a star because the pieces that hold the brush in place are only held on by magnets and are easy to lose with kids who get into everything. Kids definitely lost one and I cant seem to find just that part, only the whole brush. Seems if it comes off that easily I should just be able to buy that specific piece instead of a whole new brush. Havent been able to use it anymore :(
I would recommend this to a friend!
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi M0m0f4, thank you for rating the Hoover SmartWash Automatic Carpet Cleaner 4 stars! We are happy to hear it is removing your stains and refreshing your carpets. We have sent you an email to help get you your missing piece. Please check your inbox and email us at HooverCommunity@ttifloorcare.com with a reference to review number 212937036. Thanks, Hayley - Hoover Team