I purchased this machine a month ago and it by far out performed all that I thought it would do. It's way better than any rug doctor or any rental, it's portable and easy to operate reservoirs pop in and out with a gentle pull and go back the same, I love it. It really cleans.
I bought this carpet cleaner about 7 month ago. Now one day the rollers start making a noise and don't spin on carpet. I take it a part to find the tension roller is moving and rubbing on the outside plastic wall causing the rollers not to spin. I was able to rig it so it will work. Looking for parts now to replace the whole roller control assembly.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hello Eric33, Thank you for your feedback on the Hoover SmartWash+ Automatic Carpet Cleaner. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you! Matt - Hoover Team
Ran across this online haphazardly and bought it. I've owned several steam cleaners before, but this one is by far the best. Easy to use, easy to clean after use.
I've used it once but shampooed several carpets. It was so simply to set up, clean carpet and then clean up. I love it. There's no comparison between this SmartWash and my old shampooer which was complicated and took an hour or more to clean it.