We have two new puppies who have peed all over our living room and hallway to the point that our carpet looked like a leopard with spots. My husband saw an infomercial for this product and was sold (mind you, he never buys anything from infomercials). The cleaner came and unfortunately, it was a dud. After four passes on one section of carpet, the brushes seized up and wouldn't work. I contacted Customer Service and they sent me a return package label to send it back and promptly sent a new one. The new one got here yesterday and it worked like a charm. I spent a few hours cleaning the hallway and living room and it looks brand new again. I may even clean it again later in the week just to hit some heavier stains again. I am extremely satisfied not only with the product, but the customer service with my return issue.
I love how easy it is to use and it really cleans the carpet
on June 25, 2019
Posted by: Mom Mom
from Gonzales,Louisisana
Verified Purchase:Yes
I purchase this product a month ago and I really loves it. I even cleaned my neighbor carpet. She couldn't believe how clean the carpet was and how the dirty the water became.
I purchased my Hoover about a month ago. It seems to work really great. I like that it has double rollers and the wash an dry feature I really like and both features work to specks.