Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6 out of 5
4.6
(2,523 Reviews)
Open Ratings Snapshot
Rating breakdown 2,523 reviews
5 Stars
2,097
4 Stars
214
3 Stars
48
2 Stars
46
1 Star
118
92%of customers recommend this product. 
(
2,150 out of 2,333
)
Best Buy Privacy Policy
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Customer Rating
1 out of 5
1
Hoover Junker
on December 31, 2019
Posted by: Kbwood
from Carrollton, TX
Verified Purchase:Yes
Got this just over a year ago and now the brushes won't spin. The Hoover web site troubleshooting is pointless.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Kbwood, thank you for reviewing the Hoover SmartWash Automatic Carpet Cleaner.We would appreciate the opportunity to speak with you directly to improve your experience. We have sent you a message directly to your email - if you do not see it in your inbox, please email us at HooverCommunity@ttifloorcare.com with a reference to review number 215917364. Thanks, Hayley - Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Easy use!
on March 29, 2020
Posted by: Sandy23
from Portage in
Verified Purchase:Yes
This cleaner is Everything it claims to be. Heck I can clean my rugs with the same effort as running the vacuum. Love love love it!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
So great!
on March 17, 2020
Posted by: Lyssakay
from Kaukauna, WI
Verified Purchase:Yes
With 3 dogs my carpets need to be cleaned often! This really got in there and makes it easy for me to use on a regular basis.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Perfect features
on May 1, 2020
Posted by: Betty ko
from Salem Alabama
Verified Purchase:Yes
Extremely excited over my new Hoover carpet cleaner
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Great carpet cleaner
on March 22, 2020
Posted by: Apitts12
from Manassas Va
Verified Purchase:Yes
I have had a few carpet cleaners over the years and this is the best model ever
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Great features
on February 23, 2020
Posted by: Rhuey
from California
Verified Purchase:Yes
I love this, cleans very well but the one thing I love is I don't have to add water so often because of the large tank
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Perfect size
on May 11, 2020
Posted by: Evelyn63
from Oceanside, CA
Verified Purchase:Yes
I am so in love with this machine we love it.so easy to handle and it dries out the carpet well.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2 out of 5
2
Cleans great but broke
on December 22, 2020
Posted by: Pamela J
from Lynden WA
Verified Purchase:Yes
When removing the plastic brush cover one of the little plastic that holds the "PULL TO RELEASE NOZZLE" in place broke and now doesn't stay on
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hello Pamela J,
Thank you for your feedback on the Hoover SmartWash+ Automatic Carpet Cleaner. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
Matt - Hoover Team
Written by a customer while visiting Hoover
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