Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,553 Reviews)
Rating breakdown 2,553 reviews
5 Stars
2,112
4 Stars
218
3 Stars
52
2 Stars
48
1 Star
123
92%of customers recommend this product.
(
2,169 out of
2,359)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Posted by: Rich71
from Chandler Az
Verified Purchase:Yes
Easy to use, cleans well. Has a decent amount of attachments.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2
It was working great....but then....the rollers stop
on August 26, 2019
Posted by: wonbyjc
from Oregon
Verified Purchase:Yes
I have had this 6 months and all was great. Then, today, the rollers stopped spinning and it isn't working as it should. I have taken it apart and thoroughly cleaned it. I cant be without a shampooer! Thought it would last more than 6 months.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi wonbyjc, thank you for reviewing the Hoover SmartWash Automatic Carpet Cleaner. We would like to learn more about your experience so we can further assist you and get you back to cleaning! Please email us at HooverCommunity@ttifloorcare.com with a reference to review number 212307314. Thanks, Hayley - Hoover Team
Written by a customer while visiting Hoover
Posted by: Airborne Mario
from Florida Orange County
Verified Purchase:Yes
I'm so amazed how simple yet strong left the rugs so clean and dry what a awesome rug cleaner
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: chieko
from Las Vegas nv
Verified Purchase:Yes
very happy with the results awesome job have recommended to family and friends
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: JoeInFL
from Brooklyn & Central FL
Verified Purchase:Yes
OVERVIEW: We received our SMARTWASH+ two days ago. Delivery was quicker the expected.Yesterday I tried it, following the included Instructions & thorough vacuuming. Assembly was quick a "snap". Clean Water and Recovery tanks are large. Cleaning solution applier bottle holds enough for our entire v. large "great room". We live on acreage in Cent FL. The soil is extremely sandy. We had planned to replace our 16 1/2 yr old carpet at a cost of about $8K to $12K. It was v. ugly & seemed to be worn out. So, I tried SmartWash+. What did I have to lose, but a few $$? OPERATION: The instructions were good. Adding fluids were easy. SW+ "glides" easily. It fit under coffee table, raised foot-rest, etc. The Recovery Tank's useful volume was surprisingly high. It was easy to remove, disassemble, empty, clean & return. I had to check twice to assure that the top (filter) fit correctly atop the clear Tank. It holds about three refills of fresh water. Adding fresh warm water was simple. I tried fairly hot & had no problem. Suction was strong. Extracted water can be seen as removed. That helps determine when carpet is dry, or nearly so. Breakdown is simple by just following Instructions. It cleans perfectly. I took it outside & used a garden spigot to avoid messing my sink & kitchen floor. I used a toothbrush for one or two nooks & crannies, but it probably is not necessary. RESULTS: Our carpet came out like new, way beyond hoped for result. Almost all spots & stains disappeared. A few are barely visible but greatly faded. Only a shoe polish stain will need more work. "Worn" areas now look "like new". Carpet dried quickly. Today, I plan another pass, as Instructions suggest, using plain water. Experience says removal of residual cleaning solution gives carpet a boost in appearance & longevity. Barefoot feels wonderful! I highly recommend, as "highly superior", the Hoover SmartWash+. P.S. I have used the Hoover FloorMate for years on my hard surface floors. It is FABULOUS.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Quintel
from Chicago, Illinois
Verified Purchase:Yes
I purchased this carpet cleaner almost a month ago and am very happy with my results. I have lived in my apartment for about 6 years and never had a carpet cleaning. As you could imagine, the high traffic areas were very dark and dirty. I do wish it was a vacuum as well but I simply vacuumed my whole carpet then got down to business! It really got the carpet clean and loved seeing all the dirty water being sucked out of the carpet! So satisfying!! The drying time was short as well. Very much worth the cost!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
Very impressed by the machine - works as described.
on August 24, 2019
Posted by: PhilipA
from Jacksonville, FL
Verified Purchase:Yes
We have original builder's 'upgrade' carpet in our FL home (now 17 years old) and while it has held up very well we definitely have high-traffic paths. We have hired professional carpet cleaners over the years and they did an OK job but never to the level we were hoping. We used the machine and found if we went over the high-traffic areas 2-3x it definitely removed the dirt and greatly improved the appearance. We can comfortably and confidently say that this machine performed just as well as hiring a professional carpet cleaning service.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Jessie N
from Maryland
Verified Purchase:Yes
I got this two days ago and was able to clean all of my carpets in one evening and they were dry in an hour! My old machine took hours of work in just one room to get any noticable result. This works fast, efficiently, and easy! As easy as vaccuuming!
I would recommend this to a friend!
Written by a customer while visiting Hoover