When you first use this machine, it works great! After a couple uses, things begin to breakdown... Randomly the tank would leak from the bottom, the suction would start and stop, and even when you take the solution tank out just so water comes out, it somehow still dispenses solution. There's a reason why they recommend washing carpet's 1-3 times a year MAX, because the machine can't handle much more.... Mind you, I live in a small apartment with only 2 carpet bedrooms. This is my 3rd SmartWash, and unfortunately I am not even able to find the receipts. Customer assistance assures me nothing is wrong but I definitely know the difference from when I first used the machine to now. I have had my current machine (3rd one) for under a year now. I loved Hoover in the past, just concerned that product quality has decreased over the years with newer ownership, yet prices continue to increase.
Pros: 1) Easier clean-up than the Hoover model this one replaced. 2) Lower profile allowing a better reach under the edge of furniture. Cons: 1) The solution container needs to be removed to rinse, rather than flipping a switch, as was on my older model. Numerous brands have been used over the years. Hoover still functions the best for me.
Impressed with deep cleaning and great suction for drier
on May 4, 2020
Posted by: GuinessDeke
from Evan's, CO
Verified Purchase:Yes
I bought mine a month ago. Impressive ease to use. Deep cleaning and great suction to leave carpets drier. Shocked to see how poorly previous shampoo machines had cleaned the carpets. My new Hoover removed so much dirt I was amazed. The carpets look brighter and feel softer. I am so happy with my purchase.
I bought this a month ago.. And this is the best Shampooer I have ever had.. I owned Bissel and Hoover.. This is the best and so easy to use and clean it afterwards I love.. I recommend everyone should have one of these.. Just remarkable.. L9ve it.. Thank You Hoover