Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,553 Reviews)
Rating breakdown 2,553 reviews
5 Stars
2,112
4 Stars
218
3 Stars
52
2 Stars
48
1 Star
123
92%of customers recommend this product.
(
2,169 out of
2,359)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Posted by: Valerie2019
from Oro Valley, Arizona
Verified Purchase:Yes
I bought the Hoover Smart Wash a few months ago! It's fantastic! We have a housekeeping service and our clients have all been very pleased with the results.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Huskylady
from New mexico
Verified Purchase:Yes
Oh man. I'm glad I got this! It cleans decently dries quickly. But the best thing about it to me, is how dang easy the thing comes apart making the cleaning up process so so so much nicer and easier than any other machine. And, they were awesome to make sure and not have many crevices and awkward spots that would make wiping the machine incredibly annoying lol. Man do I love that. Rollers come right out so can rinse them off no more belts to mess with and the list goes on!! I clean my carpets fairly often. I've got 3 kids. And I breed large breed dogs. With proper pre treatment and care, this machine so far has no issues cleaning up pet and kid messes
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
Amazing!
on September 27, 2019
Posted by: llwalls07
from CA
This has been an amazing and essential in our home! My girls spill quite frequently and this just sucks it right up out of the carpet! The dry feature doesn't exactly leave it very dry, but I can't complain with the results.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Steam Cleaner
from San Diego, CA
Verified Purchase:Yes
Works great. Cleans up pet problems. Vert good a getting rid of stains
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: DB21
from PA
Verified Purchase:Yes
I had recently tossed out my old Scrubber, I had duct taped the attachment hoses to the machine because parts were broken which made it a real pain to use. I saw the infomercial for the Hoover SmartWash on a Sunday a week and a half ago, ordered one on Monday. It came in just a few days and I was so excited to use it. I started with a large living room, which would normally use at least 3 tanks of fresh water with mixing the detergent in the tank. This new machine is amazing. It is so easy to use, and uses so little water. This machine cleans better than any other carpet scrubber than I have ever owned, and I've had several. It seriously only used a little over a tank of water and brought back life to a very old carpet. It brought up the fibers that have been crushed for years from furniture. The brushes have longer bristles that really get deap into the carpet. I am so impressed that I told two of my coworkers about it, and they both have ordered one. You will not be disappointed with this. I cannot wait to clean my other two rooms this weekend. I have 2 big dogs and 2 cats in the house, so there is always something to clean up. I plan on using this for all the smaller messes that come up because it is really lightweight and easy to use. The clean up is so easy because all the parts come off, you rinse brushes and it looks brand new. Just be careful not to pull to hard when cleaning and detaching the part to get to the brushes, I did and I thought I broke it the first day, but I found the spring and I fixed it. I am so glad I ordered this scrubber and it is worth every penny.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Christy64
from Cuba, al
Verified Purchase:Yes
Works great and easy to use easy to take apart to clean
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: prairiewife
from Illinois
Verified Purchase:Yes
I have used Hoover products on and off for at least 45 years. We have pets in our home, and carpet so having a dependable carpet cleaner in house is absolutely a necessity. My previous machine was a Bissell which I had only had for about 2-3 years. Did a pretty decent job - until it didn't. While using it the final time here's what happened. Unbeknownst to me the solution and water was running straight through the machine - and saturating the carpet BADLY. I thought it was using a LOT of solution (had to stop and measure out 5 ounces every time), and it sucked up two bottles of carpet cleaner. I did notice that as soon as I turned it on, without pressing the switch, it was already dispensing and sucking up the solution. When it FINALLY dried I was horrified to see HUGE brown stains all over the carpet. Every time I had stopped to either move something or head into the sink to refill/dump it was apparently just vomiting solution on the carpet. I tried to troubleshoot it, had hubby look at it, took apart a few things I read about online and finally did a test. I put a container of plain water on the machine which was unplugged and empty. The water immediately ran straight out onto the floor - seems a hose or something which could not be accessed was leaking. Out of warranty - and I immediately hauled it to the trash can and it is GONE. Got myself this new Hoover and used it the first time today. First I went over the brown stains with plain hot water. Immediately the carpet started looking normal. I had at least 10 of the spots and did them all. Then, I put in new solution, clean water, and redid the whole carpet - living room, dining room, and hallway. OMG!!! Carpet looks new again, and I love the fact I no longer have to squeeze the button (arthritis), and the solution smartly mixes with the water. I have used less solution which I'm sure is better for the carpet anyway. Also - I love the fact that I can remove the tank and just DRY it sucking up most of the fluid. Finally - the brushroll can be removed and cleaned completely. Love this thing!!! Haven't use the attachments yet, but I'm sure they'll be great too. I have had Hoover cleaners in the past and had various and sundry issues - but nothing lasts forever. I'm very happy with my new cleaner and would but it again!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Anne57
from Central New York
Verified Purchase:Yes
I've owned this machine for only 4 months and have used it 4 times. The 1st three times were excellent, the fourth time I used it the machine has literally no suction. Very disappointed ..... I want to return but no longer have my receipt This is an expensive machine and should function under normal circumstances for more than 3 uses.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Anne57, thank you for reviewing the Hoover SmartWash Automatic Carpet Cleaner. We would love to help troubleshoot with you to help improve your suction! To do so, we would love to speak with you directly. Please send us an email to HooverCommunity@ttifloorcare.com with a reference to review number 212965698. Thanks, Hayley - Hoover Team
Written by a customer while visiting Hoover