Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6 out of 5
4.6
(2,524 Reviews)
Open Ratings Snapshot
Rating breakdown 2,524 reviews
5 Stars
2,097
4 Stars
214
3 Stars
48
2 Stars
46
1 Star
119
92%of customers recommend this product. 
(
2,150 out of 2,334
)
Best Buy Privacy Policy
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Customer Rating
5 out of 5
5
Easy to use
on April 16, 2020
Posted by: ab62
from Undisclosed
Verified Purchase:Yes
Had a smaller one that I was using- this is much better
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Simplicity made Powerful
on April 2, 2020
Posted by: Trinab
from Campbell CA
Verified Purchase:Yes
I knew that I would be satisfied because Hoover is an excellent brand this machine performed better than expected it's simple to use easy to clean and does a powerful job the dry only feature is fantastic I highly recommend this machine and I am grateful for the monthly payments I am allowed to make
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Simply amazing!!!
on August 4, 2019
Posted by: Amy8388
from Falls Church, VA
Verified Purchase:Yes
I have been renting carpet cleaners for years and I should have turned to Hoover years ago. It was so easy to clean and the machine it self is a dream. I don't have pets but think the Hoover 'pet' appliances are superior.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Very Pleased So Far!
on April 20, 2020
Posted by: Cheryl I
from Boise, ID
Verified Purchase:Yes
We have 3 large dogs, and this machine definitely did a great job. Very pleased with how easy it is to use, and it's super easy to clean the brushes and tank afterward. It's not going to replace periodic professional cleaning, but it sure does help us keep our carpets looking and smelling fresh. Haven't yet tried the upholstery tools...that's this weekend's project. :)
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Awesome machine!
on August 19, 2018
Posted by: SAC112750
from Gansevoort, NY
Verified Purchase:Yes
Bought about a month a ago and my carpets came out beautiful, just like brand new. Took up a few stains that I had previously tried to remove.
I would recommend this to a friend!
Response from HooverBy hooverpwrhooverpwrApril 21, 2022
Hi SAC112750, thank you for reviewing Hoovers Best Cleaning Full Size Carpet Cleaner, SmartWash Automatic Carpet Cleaner. The Auto Dry feature powerfully extracts water with HeatForce™ technology for an even faster drying time. Connect with us on Hoover NA social media pages (Facebook, Instagram, or Twitter). Thanks, Cierra
Written by a customer while visiting Hoover
Customer Rating
3 out of 5
3
Cleans well
on March 10, 2020
Posted by: Itsok2020
from Delaware
Verified Purchase:Yes
I purchased the Hoover Smartwash just over a month ago and I would have to say I a little disappointed not in the cleaning but in the drying. I find that it does not dry as well as described even with the dry only feature my carpet still remained wet. I find that I have to do the carpet in the morning and then allow it all day to dry. I will say it is easy to use and cleans very well.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Great features
on March 22, 2020
Posted by: Maegrace
from Rochester NY
Verified Purchase:Yes
The best carpet cleaner I have ever bought, I love how easy it is to use and to clean. My carpets look great! I wish I had taken before and after pictures
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1 out of 5
1
Brush failure
on February 7, 2020
Posted by: JayD
from Undisclosed
Verified Purchase:Yes
This cleaner did a fantastic job until the brushes stopped rotating. I bought it just a few months ago and there is no service center nearby. Extremely frustrating
No, I would not recommend this to a friend.
Response from HooverBy hooverpwrhooverpwrApril 21, 2022
Hi JayD, thank you for reviewing the Hoover SmartWash Automatic Carpet Cleaner. We would like to speak with you directly to help improve your experience. Please email us at HooverCommunity@ttifloorcare.com with a reference to review number 217109813. Thanks, Hayley - Hoover Team
Written by a customer while visiting Hoover
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