I have used about 15646546167489 times since I bought it. I have steam cleaned my fabric couch, our car that had a sunroof leak, carpets, rugs, anything that can be steam cleaned, I have done it. My carpet is only a few years old, so I try to take care of it. +My old steam cleaner was smelly, hard to break down, and never actually "clean" because of hard to reach places, even after alllll the screws were removed. This steam cleaner comes completely apart, and no need for a screw driver yet! Rinse it out in the tub and go! +That free and clear detergent it came with had me SO skeptical.. bc if its not a chemical, it can't clean... right? I NEVER buy that stuff, but I used it bc it was free and I didn't want it sitting in the cabinet for years until I tossed it. OMG. It works so good! I am now a believer. +The view area for the pick up is much more convenient than my other cleaner, and when I dump, I am dumping MUD. This picks up so well, that the mess is so thick in the bottom of the tank that I have to scour it out. +I love that to rinse, you just pop off the cleaner holder and continue on with water. No dumping and replacing, none of that... just pop off the cleaner. You don't even have to stop. +I have never 'rinsed' my carpet before, I am now a believer in that as well. LOL.
I purchased this cleaner for my grandparents house. Their carpets are very old and very stained. I really just wanted to steam them so that I knew they were clean. I did not expect years old stains to come up after one to two passes. This machine amazing AND it is easy to use and clean. I am a believer.