Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,553 Reviews)
Rating breakdown 2,553 reviews
5 Stars
2,112
4 Stars
218
3 Stars
52
2 Stars
48
1 Star
123
92%of customers recommend this product.
(
2,169 out of
2,359)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Posted by: pz1747
from nc
Verified Purchase:Yes
It is their best cleaner ever, i recommend it 100%
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Jeri11
from Conneautville, Pa
Verified Purchase:Yes
Works easily and wonderfully!! With exceptional customer service!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: BrandyBallard
from Vanburen
Verified Purchase:Yes
I couldn't be happier with my new hoover carpet cleaner! My carpets are white again it's adjustable and so easy to use. Everyone keeps asking if I got new carpets but I let them know it's all thanks to my hoover smartwash carpet cleaner! Definitely recommend this product!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: TMD1988
from North Wales, PA
Verified Purchase:Yes
Washer does a good job. Only problem I have is that we have a hard time turning it on and off. We have to keep pressing the on/off button and hope it turns on and then hope when we are finished we can turn off. Most of the time I have to pull the plug out of the wall to turn it off. Notified customer service to help with a solution. Waiting to hear from them.
I would recommend this to a friend!
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi TMD1988, thank you for reviewing the Hoover SmartWash Automatic Carpet Cleaner. At Hoover we are always striving to improve our consumers' experience with our products and what you have experienced does not seem to be normal operation for this product. We would love to have the opportunity to speak with you further on how we could improve your experience. Please email us at HooverCommunity@ttifloorcare.com with a reference to review number 216357809. Thanks, Hayley - Hoover Team
Written by a customer while visiting Hoover
Posted by: jules0519
from Orlando, Florida
Verified Purchase:Yes
Couldn't be happier, easy to us, dries quickly, & amazingly picks up all the old dirt!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Pond1186
from Indiana
Verified Purchase:Yes
We've used it only once, but the first time using it was a great experience with no trigger to deal with.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Waste of money
from ID
Verified Purchase:Yes
I bought this 5 months ago. It had been great until all of a sudden turned it on and it's making a strange noise, the brushes aren't spinning and it won't suck up the dirty water. There's no troubleshooting for this problem although it seems this is a common problem! Expensive machine to have what seems to be an unfixable problem so soon after purchase. Could probably buy a better machine for this price. I'm pretty disappointed.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi there, thank you for reviewing the Hoover SmartWash Automatic Carpet Cleaner. We have sent you a message directly to your email so we can improve your experience. If you do not see our message, please email us at HooverCommunity@ttifloorcare.com with a reference to review number 216310281. Thanks, Hayley - Hoover Team
Written by a customer while visiting Hoover
Posted by: OLDHARRY
from Wisconsin
Verified Purchase:Yes
What I like about the SmartWash Carpet Cleaner? Just about everything. The resvoir is easy to fill, the containers are up high, that makes it easy to remove and put back. The soap container as well. The machine cleans and automatically drys the carpet. I was amazed. The only question I have is why they did not include a shut off on the soap dispenser. It is easy enough to remove the soap container and use the machine without the soap but it would be nice to have shut-off instead.
I would recommend this to a friend!
Written by a customer while visiting Hoover