I just took this out of the box and assembled it. When I step on the handle release the brushes spin for about 4 seconds and then stop. When this happens the WASH/DRY lights start simultaneously flashing. I have looked in the manual, online, and tried calling the 1800 number (they are closed today, on Saturday, the day most people clean and would need the most assistance in case something goes wrong) and have not found a solution. This is extremely frustrating as I just took it out of the box!
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi ADTT, thank you for reviewing the Hoover SmartWash Automatic Carpet Cleaner. At Hoover we are always striving to improve our consumers' experience with our products and what you have experienced does not seem to be normal operation for this product. We would love to have the opportunity to speak with you further on how we could improve your experience. Please email us at HooverCommunity@ttifloorcare.com with a reference to review number 215826094. Thanks, Hayley - Hoover Team