Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6 out of 5
4.6
(2,553 Reviews)
Open Ratings Snapshot
Rating breakdown 2,553 reviews
5 Stars
2,112
4 Stars
218
3 Stars
52
2 Stars
48
1 Star
123
92%of customers recommend this product. 
(
2,169 out of 2,359
)
Best Buy Privacy Policy
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Customer Rating
1 out of 5
1
It doesn't work
on April 5, 2020
Posted by: Patty05
from Wynne Arkansas
Verified Purchase:Yes
I've tried to use it 3 times and it doesnt work. It turns on but the brushes dont move it nothing comes out.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Patty05, Thank you for reviewing the Hoover SmartWash+ Automatic Carpet Cleaner. We would like to help. Please email us at HooverCommunity@ttifloorcare.com with a reference to review number 218534752. Thanks, Cierra - Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
AMAZING!
on April 5, 2020
Posted by: MichelleR23
from Peoria, AZ
Verified Purchase:Yes
My husband and I own a rental property that desperately needed carpet cleaning. We decided to invest the money into a carpet cleaner versus paying a company for a one time cleaning. BEST IDEA EVER!! We choose the Hoover SmartWash based on the reviews on this site. Having read so many positive reviews we decided to make the purchase. This carpet cleaner is amazing! We decided to give it a practice run here at home and we were amazed at how much dirt came out of our carpets. I keep a clean home and I was disgusted at how dirty these carpets were. THANK YOU Hoover for making such an easy to use, yet INCREDIBLE machine!! We are so happy with this purchase!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Easy to use!
on April 5, 2020
Posted by: KWhiting
from DFW/Texas
Verified Purchase:Yes
So convenient. Just a couple of steps to set up and go.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Smart wash shampooer
on April 5, 2020
Posted by: Cleaning nut
from Undisclosed
Verified Purchase:Yes
I'm very happy with my shampooer. Best one I've bought by far. Light weight, easy to use, and carpet looks great after use.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Great Product
on April 5, 2020
Posted by: Geekee 2000
from North Carolina
Verified Purchase:Yes
Excellent product. And I would recommend it for anyone who wants an in home cleaning machine. The cleaning the lady of the machine is 4 out of 5 stars. And the quality and practicality of the machine is perfect, 5 out of 5. I think it's an excellent bargain for the price!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Great cleaner
on April 5, 2020
Posted by: TCampbell
from Canton Oh
Verified Purchase:Yes
I bought this cleaner a few weeks ago & im so satisfied with it. Its everything I was looking for in a cleaner.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Great product
on April 5, 2020
Posted by: Judy baby
from Undisclosed
Verified Purchase:Yes
Big difference to my area rugs and learning how to do my furniture
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1 out of 5
1
Works but was disappointed
on April 5, 2020
Posted by: DanielleD
from Indiana
Verified Purchase:Yes
Ive had my carpet cleaner for about a month. Ive used it a few times. It doesnt scrub carpets the way I thought it would. Not a very deep clean. I have also used the attachments to clean my furniture. Same issue....and the suction with the hand held attachments was absolutely horrible! Price wise wasnt too bad. I guess I didnt lose too much money.....but i dont feel it was worth the money either. I wouldnt buy again or recommend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi DanielleD, thank you for reviewing the Hoover SmartWash+ Automatic Carpet Cleaner. We are here to help improve your cleaning experience! Please check that the dirty water tank lid is firmly locked down onto the tank, and the whole tank is seated into the unit correctly. This will ensure that there is no air leak, which would cause suction to lessen. Also, please check to see that your suction nozzle is installed onto the machine correctly. If this is not installed onto the machine properly, suction loss could occur. We hope this helps! Thanks, Cierra -The Hoover Team
Written by a customer while visiting Hoover
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