Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6 out of 5
4.6
(2,553 Reviews)
Open Ratings Snapshot
Rating breakdown 2,553 reviews
5 Stars
2,112
4 Stars
218
3 Stars
52
2 Stars
48
1 Star
123
92%of customers recommend this product. 
(
2,169 out of 2,359
)
Best Buy Privacy Policy
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Customer Rating
5 out of 5
5
Great machine
on April 6, 2020
Posted by: Debbie3
from Bristol Va
Verified Purchase:Yes
I bought my Hoover about 1 month ago and I love it, it works great. I cleaned all my rugs I couldn't stop they all looked so good. I love that it doesn't soak your rug and they dry fast. I would recommend it to anyone who has dirty rugs.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
4 out of 5
4
Outstanding final result
on April 6, 2020
Posted by: Fmonyourdial
from New Jersey
Verified Purchase:Yes
My carpets came out great. Features and design are excellent. My only issue is the power cord. Rechargeable would be the next natural upgrade.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
SHOCKED
on April 6, 2020
Posted by: Jutz
from FL
Verified Purchase:Yes
When I ordered this cleaner i expected a good machine for the price, what I got was a fantastic machine. I have had carpet cleaners in the past both professional and residential but this machine out does them all, with ease of use, ease of cleanup and especially it's performance. I'm not just happy with the smartwash I'm thrilled.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1 out of 5
1
Not Satisfied
on April 6, 2020
Posted by: Angel74
from Oregon
Verified Purchase:Yes
I have always BEEN HAPPY WITH HOOVER, until this purchase! Does not work like it says and it doesnt do a good job at all!
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Angel74, Thank you for reviewing the Hoover SmartWash+ Automatic Carpet Cleaner. We want to help. Please email us at HooverCommunity@ttifloorcare.com with a reference to review number 218550574. Thanks, Cierra - Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Great features
on April 6, 2020
Posted by: Cyncyn21
from Middletown, Pa
Verified Purchase:Yes
I am so happy with my carpet cleaner. It's so easy to use and it cleans my carpet better than I thought it would.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Awesome
on April 6, 2020
Posted by: Ramz
from Virginia
Verified Purchase:Yes
This thing is great! Works great and really picks up some nasty dirt. Clean up is a breeze as well.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1 out of 5
1
It doesn't work
on April 5, 2020
Posted by: Patty05
from Wynne Arkansas
Verified Purchase:Yes
I've tried to use it 3 times and it doesnt work. It turns on but the brushes dont move it nothing comes out.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Patty05, Thank you for reviewing the Hoover SmartWash+ Automatic Carpet Cleaner. We would like to help. Please email us at HooverCommunity@ttifloorcare.com with a reference to review number 218534752. Thanks, Cierra - Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Easy to use!
on April 5, 2020
Posted by: KWhiting
from DFW/Texas
Verified Purchase:Yes
So convenient. Just a couple of steps to set up and go.
I would recommend this to a friend!
Written by a customer while visiting Hoover
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