Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,525 Reviews)
Rating breakdown 2,525 reviews
5 Stars
2,098
4 Stars
214
3 Stars
48
2 Stars
46
1 Star
119
92%of customers recommend this product.
(
2,151 out of
2,335)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Posted by: Mrs. C
from Houston, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second Hoover Cleaner and it is the best! I have had several different brands and professional cleaners to clean. I am so impressed with this Hoover! Love it!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Jess
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had many carpet cleaners over the years and this is the easiest to clean after use. No removing rollers from around belt and struggling to get it back on. Actually enjoy cleaning my carpets now. #sweepstakes
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Lia777
from Seattle, WA
Verified Purchase:Yes
I am a loyal Hoover purchaser the smart wash is the best. The machine is so easy to use. The clean up of the machine is so easy. This machine must have been designed by a woman. Everything about is so right on target. I've told everyone I know about this carpet cleaner and I feel it's the last carpet cleaner I'll have to buy. It's gonna be hard for Hoover to top this model. The five year warranty is awesome!!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2
Leaks all over the place
on December 15, 2021
Posted by: Bob
from Maryland
Verified Purchase:No
I love the washer as it does a great job of cleaning the carpets and am amazed at the stuff that our other cleaner left behind. However it is leaking water all over the place and am disappointed with the quality.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hello Bob,
We would like to inquire further about the leaking you are experiencing. Please contact us by email directly at HooverCommunity@ttifloorcare.com. Thank you in advance!
The Hoover Team
We would like to inquire further about the leaking you are experiencing. Please contact us by email directly at HooverCommunity@ttifloorcare.com. Thank you in advance!
The Hoover Team
Written by a customer while visiting Hoover
Posted by: Bobby39
from Phoenix, AZ
Verified Purchase:Yes
Good machine but difficult to justify the expense. Nowadays most homes are not fully carpeted. Maybe the bedrooms only. The majority of the flooring is usually made up of tile and/or wood. It would be much easier to justify the expense if the unit worked on hard floors as well
I would recommend this to a friend!
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Bobby39, thank you for reviewing the Hoover SmartWash Automatic Carpet Cleaner. We are happy to hear you are enjoying your carpet cleaner! While SmartWash is our best full size upright carpet cleaner, we understand that cleaning hard wood floors is important too and our Hoover ONEPWR FloorMate JET is designed to make cleaning hard surfaces easier and faster! The Hoover FloorMate Jet allows you to powerfully vacuum AND wash your floors at the same time, simplifying your cleaning routine like never before, all without the hassle of a cord. Cleaning multiple surfaces including sealed hardwoods, tile, laminate and refreshing area rugs is now easier than ever. Plus, the microfiber brush roll gently washes & scrubs to loosen debris and helps dry your floors faster than conventional cleaning methods. You can check out the Hoover ONEPWR FloorMate Jet here: https://www.hoover.com/onepwr-jet-cordless-hard-floor-cleaner/BH55210.html
For questions on any Hoover product, please email us at HooverCommunity@ttifloorcare.com with a reference to review number 214040967. Thanks, Hayley - Hoover Team
For questions on any Hoover product, please email us at HooverCommunity@ttifloorcare.com with a reference to review number 214040967. Thanks, Hayley - Hoover Team
Written by a customer while visiting Hoover
Posted by: Jason Runkle
from Undisclosed
Verified Purchase:Yes
This is the coolest automatic carpet cleaner I've ever seen and it's way better than my first carpet cleaner which is called the Bissell ProHeat 2X Lift Off Carpet Cleaner.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Posted by: tina IM THE SAME LADY
from Paterson,N.J
Verified Purchase:Yes
I love it it's easy to use and it sucks up all the water
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Angel74
from Oregon
Verified Purchase:Yes
I have always BEEN HAPPY WITH HOOVER, until this purchase! Does not work like it says and it doesnt do a good job at all!
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Angel74, Thank you for reviewing the Hoover SmartWash+ Automatic Carpet Cleaner. We want to help. Please email us at HooverCommunity@ttifloorcare.com with a reference to review number 218550574. Thanks, Cierra - Hoover Team
Written by a customer while visiting Hoover