Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,525 Reviews)
Rating breakdown 2,525 reviews
5 Stars
2,098
4 Stars
214
3 Stars
48
2 Stars
46
1 Star
119
92%of customers recommend this product.
(
2,151 out of
2,335)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Customer Rating
5
Easy to use, love the forward wash, backward dry
on September 13, 2018
Posted by: arielle
from Los Angeles, California
Verified Purchase:Yes
I have used the Smartwash in almost all rooms of my home. It is great, easy to use, and relatively light weight. I am a vacuum fiend, always vacuuming or shampooing carpeting and area rugs. My old Hoover shampooer was extremely heavy and awkward. This model is so much better!
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Posted by: Rere
from Laughlin,Nv
Verified Purchase:Yes
I Love it . It's very easy to use even for an Woman
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Meili
from 911 44th Ave Ct #6, Greeley,CO.80634
Verified Purchase:Yes
I bought another one,but I saw this at my friend's home and I saw her use it, it's very cool,so I will buy it.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: JoniBrown
from Ashdown, AR
Verified Purchase:Yes
I bought this almost a month ago and I absolutely love it! I wish there was an indicator for when the water is full and it won't dry anymore, but I still would recommend it! If I ever need another, I will get one of these!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2
Loved at first
on September 23, 2021
Posted by: Dorothy
from MA
Verified Purchase:No
Loved this cleaner at first. Only use 3-4 times a year. Have owned +- 2 yes. Brushes no longer spin. Shouldn't happen after only using 6-8 times. So disapointed
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Dorothy,
We would like to help improve your experience with this unit. Please contact us directly by email at HooverCommunity@ttifloorcare.com and our representative, Cierra, will be able to assist in either troubleshooting or getting the correct replacements to get you back up and cleaning! Thank you in advance and we look forward to hearing from you. -The Hoover Team
We would like to help improve your experience with this unit. Please contact us directly by email at HooverCommunity@ttifloorcare.com and our representative, Cierra, will be able to assist in either troubleshooting or getting the correct replacements to get you back up and cleaning! Thank you in advance and we look forward to hearing from you. -The Hoover Team
Written by a customer while visiting Hoover
Posted by: shutter7
from Michigan
Verified Purchase:Yes
Soon as I receive this carpet cleaner I couldn't wait to shampoo my carpet. The use of it was super easy. Putting it together was a breeze. Just attach the handle and off you go. The ease of use is just like running your vacuum cleaner. My carpet came out SUPER CLEAN! Thank u HOOVER!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
3
I wouldn't waste my money on this again
on October 1, 2021
Posted by: Dana
from Lebanon Indiana
Verified Purchase:No
I loved this carpet cleaner until it wouldn't spin when cleaning my carpets. It would be nice to be able to find better carpet cleaners that didn't break after so much use. Very disappointed I thought I found a good carpet cleaner but boy was I wrong!
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Posted by: KenH
from CT
Verified Purchase:Yes
The Hoover Professional Series SmartWash is my third carpet cleaner. Without a doubt it is also by far the best. 1) No 'attached assessories' and added wieght to lug around while cleaning the carpet like other uprights. Yet this shampooer is full featured with quality built assessories, which also comes in a very nice bag. 2) Cleaning power is comparable to my first large scale canister shampooer but without the difficulty of manuvering the huge tubs and motor.... You were the scubber... which also made for a good workout. 3) Much much better than my second shampooer, a poorly designed high price Brand 'B', which took an hour for cleanup afterwards, and still never worked as good as this Hoover Professional Series. Cleanup is exceptionally easy and complete on the Hoover with the plastic parts being heavy duty, well made and very well designed. Only Con that I found that is typical with all uprights is that need to pretreat and hand scub the edges and corners... (Not a fault of the Hoover upright) HD has the perfect long handle rotatable brush for edge cleaning. This is a very well made and well designed machine... I like it!
I would recommend this to a friend!
Written by a customer while visiting Hoover