Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,525 Reviews)
Rating breakdown 2,525 reviews
5 Stars
2,098
4 Stars
214
3 Stars
48
2 Stars
46
1 Star
119
92%of customers recommend this product.
(
2,151 out of
2,335)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Customer Rating
1
Stops spraying water
on September 16, 2023
Posted by: Georgia
from Atlanta, Georgia
Verified Purchase:No
Bought in 2020 and used maybe 6 times It won't release water onto the carpet any longer (it will for the small attachment but not the cleaner itself). Clean as a whistle, buy something else.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, September 24, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Hbzamie
from Jefferson, GA
Verified Purchase:Yes
I just purchased this cleaner and I am so excited. The operation and clean up is a total breeze. It cleans and drys beautifully. My carpet looks better than it does with a "professional" coming in to clean.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Sherrycorbett
from Hillsborough NC
Verified Purchase:Yes
I received my smartwash Thursday and used it today. I am in LOVE!!!!! The carpets I have hadn't been cleaned in about four or five years (we were gifted this home) and they were dirty!!!!! My carpets look brand new!!! I'm purchasing the hard floor one next!!!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
Absolutely Perfect
on January 30, 2022
Posted by: Jihn
from West Mifflin, Pa.
Verified Purchase:No
This is our second hoover carpet cleaner. The first was the old style. We had it for two houses and more than 20 years. It worked great with no problems. We decided it was time to upgrade and boy did we. This new one is even better and so easy to use. It cleans great and is so easy to use it is very sturdy and the 3 canisters make it a breeze. Thanks for the great product.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Katrina98
from Villa rica
Verified Purchase:Yes
A bought this January and I'm already on my 3rd one it keeps messing up I don't recommend buy this at all they suck!!!!
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Katrina98, thank you for reviewing the Hoover SmartWash Carpet Cleaner. We have sent you an email right to your inbox so we can talk with you directly! If you do not see an email in your inbox, please email us at HooverCommunity@ttifloorcare.com with a reference to review number 213470864. Thanks, Hayley - Hoover Team
Written by a customer while visiting Hoover
Posted by: vickie 09
from independence ,ohio
Verified Purchase:Yes
I brought the cleaner home right before Easter thinking do it quick so I would be ok for the holiday. Well I was wrong my carpet looked great better then my old scrubber. It was very easy to push, let you know it is on wash cycle when pulling back so dry. You don't even have to hold a button down it dispenses automatically, no sore hand. then pulled out almost as much dirty water as I put down. cleaned and dried in under 2 hours. Company loved it so did I !
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
WOW!!!!!
on April 19, 2018
Posted by: judy_pa_11775199
from Levittown, PA, USA
Verified Purchase:No
Wow is what I have to say! Finally got to try it out and it is fantastic, removed old and new stains instantly. Love how dry it left my carpet, no extensive saturation. It is also a breeze to clean after use. Highly recommend this cleaner!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Zaya
from NC
Verified Purchase:Yes
I only used 3,4 times in 4 months. It just stopped working. I cannot return and It is not working anymore. This carpet cleaner is really bad.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Zaya, Thank you for reviewing the Hoover SmartWash+ Automatic Carpet Cleaner. We want to help! Please email us at HooverCommunity@ttifloorcare.com with a reference to review number 218615518. Thanks, Cierra - Hoover Team
Written by a customer while visiting Hoover