Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Customer Rating
5
Product and Service are Amazing
on July 23, 2021
Posted by: Kay
from Dallas, TX
Verified Purchase:No
I purchased this machine a couple years ago and used it regularly. I've gotten A LOT of miles out of it. Recently, one of the plastic tabs on the brush cover broke, and I emailed Hoover to buy a replacement. Instead, they replaced the whole thing! They didn't have a replacement part available so they shipped me an entirely new machine. I'm incredibly impressed with both the machine and the service, and I will continue to be a Hoover customer.
The machine did not pick up the water in a manner that would support carrying the plus in any category. The ability to get answers or even registration information from Hoover was terrible, as well.
I have shampooed every room carpet and 3 rugs in the house with amazing results. I really love the heat process that dries the carpet quickly it can be used the same day. I am thrilled with my purchase and the price also.
[This review was collected as part of a promotion.] Used on spills and pet accidents. Works great .
Written by a customer while visiting Hoover
Customer Rating
5
Smart wash
on January 10, 2025
Posted by: Maree
from NSW Australia
Verified Purchase:No
My house is mostly carpet and I have paid to have it professionally cleaned many times but now I have my own I can do it whenever I want. It's very easy to use and very easy to pull apart and clean. Very happy with the results.