Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,553 Reviews)
Rating breakdown 2,553 reviews
5 Stars
2,112
4 Stars
218
3 Stars
52
2 Stars
48
1 Star
123
92%of customers recommend this product.
(
2,169 out of
2,359)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Customer Rating
1
Leaks everywhere
on February 9, 2024
Posted by: Failed attempt
from Wichita, ks
Worked great for maybe 3 months. After that, it would take forever to start the cleaning process for example you could push it back and forth "phrasing" for roughly 5 minutes before it would actually start putting soap out. Now the final situation is whenever soap and water go onto this worthless contraption they both immediately leak all over the place. DO NOT WASTE YOUR MONEY!
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, February 11, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Wash Feature
on February 8, 2024
Posted by: Fedi
from Orange, CA
Brought this and it worked great the first and second time. Now I'm trying to use it and the wash feature doesn't work , read the manual and made sure the link container was clean and nothing . So 1 star for this product, what a waste of money
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, February 11, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: MONEAL63
from Fort Mitchell Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had my Hoover for about month and I must say that I am very proud of how good a job this cleaner does. I was really pleased with how good it cleaned the high traffic areas.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Bob
from Erie, P!
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine is fantastic it is so easy to use. And the dry function is amazing. My carpets were cleaned and not soaked. Should have bought this so much sooner. It would have saved me so much time I love it.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
4
Smart Wash Carpet Cleaner
on January 26, 2024
Posted by: Marty
from Undisclosed
I love the Smart Wash carpet cleaner, but when not in use the soap dispenser leaks. I have to take it out and store it separately from the cleaner. I also wish it had attachments for furniture.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
Addictive
on January 18, 2024
Posted by: Rzl
from Wilkes Barre, PA
I haven't had trouble with it beyond user error, it's totally addictive. Would rebuy!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2
Would not recommend. 2nd machine also broke
on January 17, 2024
Posted by: Sue
from Chillicothe Ohio
This machine and previous machine which was the same model worked great for about 6 months then started leaking all over the place. Loved it when I first bought it but can't say I would recommend.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, January 21, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: debrey34
from Greenwood,DE
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this new machine after I got a new puppy. Working great, cleaning up accidents and refreshing my carpet.
I would recommend this to a friend!
Written by a customer while visiting Hoover