I bought this last month and used it for 6 rooms of carpeted floors (1 room at a time over 6 days. My carpet is 23 years old so it couldn't be restored to like new condition, but they were cleaned like new with little effort. There are so many things I like about this machine and very few that I had concerns about. At my age (75) it felt heavy, but that's to be expected when you weigh 100 1lbs. I'm glad I bought this machine when I did. It cleaned better than the carpet service that I've used in the past and save me money in the long run. Worth the price.
Received yesterday and used today. Pleasantly surprised at the power and versatility. Love that you can dry only and/or rinse only. My thick pile carpets are beautiful again.
I ordered this a few weeks ago, it was delivered quickly, was very easy to assemble and use and did a very good job of deep cleaning light colored carpet with the first use.
This one cleans my carpet really well. I was very happy with how clean it got my carpet, but I have a few complaints. I wish I would have tried it in time to exchange it for another one. 1) it leaves globs of dirt while you are cleaning the carpet instead of keeping all of it in the dirty water container. I had to stop a lot of times to remove the globs of dirt. 2) even though it dries as you pull the cleaner backwards, it recommends to dry the carpet after cleaning, rinse & then dry again. I wish the dry part was only 1X instead of 2X. It seems to me a lot more steps than what it should be. 3) I wish the cleaning solution tank was bigger. I had to add more solution 3X.
I would recommend this to a friend!
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Fatima, Thanks for reviewing the Hoover SmartWash+ Automatic Carpet Cleaner! We always recommend you vacuum your carpets before you start the carpet washing process. This will lessen the buildup of debris on your carpet when you are carpet washing. We hope this helps! Thanks, Cierra - The Hoover Team
I owned the Rug Doctor and sold it because I got the new Hoover Smart Wash. The Hoover Smart Wash extracted more water than the Rug Doctor making it dry much faster. The easy clean feature is awesome. Front head comes off so easy to flush clean water through it and beater bars detach so they are also easy to clean. Hoover has stepped up their goal and made a much better Rug Shampooer than before. Love it!