Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,525 Reviews)
Rating breakdown 2,525 reviews
5 Stars
2,098
4 Stars
214
3 Stars
48
2 Stars
46
1 Star
119
92%of customers recommend this product.
(
2,151 out of
2,335)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Posted by: Derek02
from Nashua NH
Verified Purchase:Yes
Love this thing. I have owned plenty of carpet cleaners and this thing is the best. Very easy to clean with removable brushes just overall easy to use that works perfectly.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Peaches56
from Central Florida
Verified Purchase:Yes
The smart wash did a great job on my carpets, it seem to bring the carpet back to life. Deep cleans . Very impressed
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Shelby02
from Citrusheights,ca
Verified Purchase:Yes
I bought this to replace our old hoover that was dumping water,I love it it has extra beater bar that scrubs and a dry button that helps dry carpet more,we have 8 kids and so far it works better than any of them I've owned..you did a great job with this carpet this time around thank you.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Bevedmoy
from Hillsboro,MO
Verified Purchase:Yes
I shopped for months trying to decide whether to buy. Wasn't expecting the satisfaction when I used this rug cleaner ,easy to use ,actually cleans the carpet and pulled the water out ..love the dry only mode
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: TMD1988
from North Wales, PA
Verified Purchase:Yes
Washer does a good job. Only problem I have is that we have a hard time turning it on and off. We have to keep pressing the on/off button and hope it turns on and then hope when we are finished we can turn off. Most of the time I have to pull the plug out of the wall to turn it off. Notified customer service to help with a solution. Waiting to hear from them.
I would recommend this to a friend!
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi TMD1988, thank you for reviewing the Hoover SmartWash Automatic Carpet Cleaner. At Hoover we are always striving to improve our consumers' experience with our products and what you have experienced does not seem to be normal operation for this product. We would love to have the opportunity to speak with you further on how we could improve your experience. Please email us at HooverCommunity@ttifloorcare.com with a reference to review number 216357809. Thanks, Hayley - Hoover Team
Written by a customer while visiting Hoover
Customer Rating
4
Works great, but parts are fragile and customer service is
on May 18, 2020
Posted by: Karen13
from Kansas City
Verified Purchase:Yes
I bought this a few weeks ago and we cleaned our carpets right away. I've used it 3 other times since and have had a number of pieces break already including the solution cap and some of the pieces off the bottom cover. My husband and I have both tried to call customer service a dozen times and sat on hold for way too long and we still haven't spoken to anyone!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Amy26
from PA
Verified Purchase:Yes
We have 3 cats, and the amount of hair this thing was able to handle is amazing. Even after regular vacuuming, this thing picked up so much yucky stuff that you couldn't see was there. The instructions are super simple, and I love that there's a clean tank, a dirty tank, and a solution tank. The drying feature saves so much time too. Within a few hours, my hallway was pretty dry. What I was truly amazed at, was the ease of cleaning the unit when done. Everything comes apart and just rinse the pieces under running water. Even the stair tool came clean. So far, this is an amazing product, and I would definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Rosanna Dana
from Maryland
Verified Purchase:Yes
I've known since I was a child that Hoover products were very good. Cleans great gets the deep down dirt and doesn't make a lot of noise.
I would recommend this to a friend!
Written by a customer while visiting Hoover