Customer reviews from Hoover
Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Average customer rating
4.6
(2,525 Reviews)
Rating breakdown 2,525 reviews
5 Stars
2,098
4 Stars
214
3 Stars
48
2 Stars
46
1 Star
119
92%of customers recommend this product.
(
2,151 out of
2,335)
Customer Reviews for Hoover - Refurbished Excellent - SmartWash + Automatic Carpet Cleaner, Upright Shampooer FH52023V - Blue
Posted by: Debbie3
from Bristol Va
Verified Purchase:Yes
I bought my Hoover about 1 month ago and I love it, it works great. I cleaned all my rugs I couldn't stop they all looked so good. I love that it doesn't soak your rug and they dry fast. I would recommend it to anyone who has dirty rugs.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Hwelys
from Orlando FL
Verified Purchase:Yes
I bought my Hoover a little less then a month ago and putted to the test. It is a great product.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Debbie728
from Rochester Hills, MI
Verified Purchase:Yes
I purchased this item in March, because I have three dogs and two cats and at times they make messes. We have used this machine and it works like a charm. The carpet is soft and like new every time! I have purchased other machines in the past and what a waste of money! I would recommend this machine to anyone that has kids or animals. This machine is a gem! Thanks Hoover!!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Quin26
from Bedford Heights
Verified Purchase:Yes
I really love it... it get up red stains, I do recommend for everyone to get one
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Patty05
from Wynne Arkansas
Verified Purchase:Yes
I've tried to use it 3 times and it doesnt work. It turns on but the brushes dont move it nothing comes out.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Patty05, Thank you for reviewing the Hoover SmartWash+ Automatic Carpet Cleaner. We would like to help. Please email us at HooverCommunity@ttifloorcare.com with a reference to review number 218534752. Thanks, Cierra - Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5
An absolute winner!
on March 19, 2018
Posted by: Octobreana
from Junction City, OR, USA
Verified Purchase:No
I'll be honest, I haven't really had a good experience with a carpet cleaner before. I find them to be bulky, messy and not worth the effort generally. This was a game changer for me. It's incredibly light and easy to maneuver. It works brilliantly. I couldn't be happier with it. Aside from the fact that it genuinely works well it's also nice looking. I'm really happy with this and have recommended it to friends and family.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Jeffrey S
from Florida
Verified Purchase:Yes
We have always had wall-to-wall carpeting in our homes as well as pets with both short and long hair. I have always been amazed at how much dirt and dander they produce even though they are rarely outside except to go to the bathroom. Despite vacuuming at least twice per week, the carpets need cleaning at least two times per year. With other carpet cleaners (rented as well as competing brands owned), I always had to worry that I was not only getting the right mix of detergent to water, but also not to oversaturate the carpet as this can eventually cause the glue on the backing to loosen and the carpet to warp. When I saw the infomercial on this cleaner, I was skeptical because I have bought so many things "as seen on TV" and been disappointed. However, given the return policy AND the fact that it had the HOOVER name, I decided to take a chance. We had owned Hoover vacuum cleaners over the past 40 years and were always impressed by their innovation as well as performance. I was NOT disappointed when this cleaner arrived. The first thing that impressed me was how compact it is compared to other cleaners that I owned. We have limited closet space in our house and this fits beautifully in the hall closet without taking up a lot of valuable room. I also love the fact that the tools for upholstery are stored in a convenient snap-closed bag that hangs in the closet. The first time that I used it, it performed exactly as the infomercial described. Fill the cleaning solution cup, fill the water cup, and start cleaning! When you push forward with the cleaner, it dispenses the perfect mix of water and solution. As you draw back, the solution stops and the vacuum picks up the water in the carpet as the dual brushes fluff the nap and pick up any hair or other material. There is also a great little feature button labeled "dry only". This turns off the pump for the water and solution and simply continuously blows heated air downward on the carpet so that it dries very quickly - no more tredding on damp carpeting waiting for it to dry! The brushes are so well designed. On my previous cleaner (Bissell Pro Heat), the brush was always getting tangled with hair and was a nighmare to clean - I used to have to take scissors to the wound up hair and pray that I didn't cut the bristles. Not so with the Hoover Smartwash - the brushes are designed to minimize hair tangling and are super easy to clean. The final thing that truly impressed me was the cleanup afterwards. On the Pro Heat, I used to have to run the remaining solution out thereby wasting a lot of solution if I overestimated what I needed to finish. Then, the Pro Heat was very difficult to clean and some parts didn't snap off, so they basically stayed disgustingly dirty. The Hoover Smartwash is amazingly easy to clean. Whatever solution is left can be poured right back into the bottle, so there's no waste. The remaining clean water in the tank is easy to empty. Simpy snap off the tank, unscrew the top and pour out the excess water. The "dirty" water tank is just as easy to clean. After you empty it, you can break it down into two parts giving you the ability to clean it completely with no residual dirt or solution. The best part for me was the area where the brushes are and the dirty water is drawn into the machine - it snaps off exposing the brushes to clean any little bit of hair that may have been picked up. The "funnel" part that suctions the water can be run under a faucet and cleaned perfectly. I know that I must sound like a commercial for this cleaner, but after having so many different brands in the past 40 years, it was so exciting to find one so well designed and though out that it not only does an incredible job of cleaning the carpets, but also makes cleanup super easy - after cleanup, it looks brand new. I just regret that I hadn't purchased Hoover carpet cleaners before this one, but I am once again sold on the Hoover brand. The designs are so well though out and there are many conveniences built-in to their machines. I expect this carpet cleaner to last for a long time - I have a Hoover canister vacuum that just turned 35 years old and is still going strong. I highly recommend this for anyone who has carpeting in their home or office - whether or not you have pets.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Lolap
from Las Vegas nv
Verified Purchase:Yes
I love the smart wash it is so easy to use and best of all it's very easy to clean when your done. Cleans the carpet and dries very well
I would recommend this to a friend!
Written by a customer while visiting Hoover