[This review was collected as part of a promotion.] I like the sleek design of the toothbrush. My teeth and mouth feel very clean after each use.
Written by a customer while visiting philips.com
Customer Rating
1
I have used this brush head for only 2 weeks
on September 14, 2025
Posted by: Anonymous
Gender:Female
Do not buy them. Bristles falling out, getting stuck between teeth and in throat.
No, I would not recommend this to a friend.
Close
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, September 15, 2025
Hey, Thank you for bringing this to our attention. We're regretful to hear that our product is not working effectively for you. We’d like to take a further look at it, to understand what’s causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page. We look forward to resolving this issue for you. Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] Didn't fit my toothbrush. It's difficult to find the correct heads on your website.
Response from philips.comBy Philips Consumer Care, September 29, 2025
Hi Do not want a nickname, We're sorry to hear about your experience and thank you for bringing this to our attention. We'd like to look into your concern immediately and ensure that you will find the correct replacement head in a more convenient way. Please consider reaching out to us trough one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @Philips. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR
Hope to speak to you soon! Kind regards, Philips Consumer Care