Customer reviews from hp.com
HP - Refurbished Excellent - G5 USB-C Universal Docking Station - Black
Average customer rating
4
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
145
4 Stars
24
3 Stars
19
2 Stars
10
1 Star
38
70%of customers recommend this product.
(
62 out of
89)
Customer Reviews for HP - Refurbished Excellent - G5 USB-C Universal Docking Station - Black
Posted by: SteveGMr
from Chicago IL
Verified Purchase:Yes
I really like everything about this dock. The design, build quality and ports. I just wish it had and on/off switch so I didn't have to unplug the USB C cable from my laptop every day after work. It's just unnecessary wear and tear on my laptops USB C port.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: THPhotographic
Verified Purchase:Yes
I decided to pay extra for the business dock since it said it had additional security with it. When opening the box, there is nothing in to mention what the security is or how it works. So for me, I paid for something I did not get.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Casey_isaac
from Florida
Verified Purchase:Yes
Did work with the computers and had to get the universal that has an adapter that converts c port to USB.
No, I would not recommend this to a friend.
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Ronnie X
Verified Purchase:Yes
Great docking station. I use it to display two monitors and the laptop screen.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: EZy_DUz_IT
from El Paso Texas
Verified Purchase:Yes
Super convenient. A must have for your laptop!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Don Mc
from Kent, WA
Verified Purchase:Yes
it does not work.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
Not compatible, wasn't clear in the description
on January 1, 2022
Posted by: Magaly24
from Seabrook TX
Verified Purchase:Yes
The dock doesn't work correctly with my laptop. The description states the dock is compatible with most HP laptops, but no list is available. My laptop is only 2 years old with a good amount of ram and a i7 processor, so I figured it would be compatible, but sadly no.
No, I would not recommend this to a friend.
Performance
1
Written by a customer while visiting hp.com
Customer Rating
3
Difficult to get working if intend is to only use external monitors and laptop lid closed.
on June 5, 2025
Posted by: frankf95d
from Lancaster County, PA
Verified Purchase:Yes
Dock is okay but getting external monitors configured took me over 1 hour. Connected dock to laptop then monitors to dock and everything works. On reboot everything was blank. My intend was to only use 2 external monitors with lid closed. It finally worked after using hdmi for primary monitor and dp for secondary monitor, closing lid and rebooting. Using this with HP omen gaming laptop.
Also, not sure if this is laptop or dock problem, but with laptop lid closed, the dock cannot capture boot screen messages. For example if you enter bios setup, must open lid and use laptop display.
Also, not sure if this is laptop or dock problem, but with laptop lid closed, the dock cannot capture boot screen messages. For example if you enter bios setup, must open lid and use laptop display.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com