Customer reviews from hp.com
HP - Refurbished Excellent - G5 USB-C Universal Docking Station - Black
Average customer rating
4
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
145
4 Stars
24
3 Stars
19
2 Stars
10
1 Star
38
70%of customers recommend this product.
(
62 out of
89)
Customer Reviews for HP - Refurbished Excellent - G5 USB-C Universal Docking Station - Black
Posted by: z2theac
from DE
Verified Purchase:Yes
Easy to unpack, set and go. Looks really good too, sturdy and high quality.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Bobble2
from Brooklyn NY
Verified Purchase:Yes
Works great! Lots of ports, perfect to bundle with monitor.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Displayed Name
Verified Purchase:Yes
We’ve used multiple HP USB-C docks with no issues, but the G5 is unfortunately a serious outlier. We purchased nine of them, and nearly all had significant problems—primarily only delivering power but not handling data or video. Yes, just power. Imagine plugging in a dock and watching your monitor stay blank like it's silently judging you.
I want to be clear: we’re long-time HP users. We like HP. We plan to continue purchasing HP laptops, docks, and monitors well into the future. But this model genuinely tested our patience—and our IT department’s will to live.
After digging through forums we finally found a Reddit post that offered a workaround. That fixed the worst of it, but a product like this shouldn’t require sleuthing on social media just to function properly.
Here’s hoping HP addresses this with better firmware, or at the very least, a disclaimer that reads: “Works best after community-sourced black magic
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: KF123
Verified Purchase:Yes
Monitors have been randomly shutting off for brief periods of time while I am using them. There were other reviews I read prior to purchasing that claimed this was happening to users.
Written by a customer while visiting hp.com
Posted by: Dan_D
from Georgetown Tx
Verified Purchase:Yes
USB Dock/Power is very convenient and easy to setup your external devices (i.e. display, printer, et
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JonaW
Verified Purchase:Yes
These don't seem to be very stable. I have them in my office and my third monitor has never worked properly with it. I've had others that just fail to connect to a laptop until we've rebooted the laptop 3+ times. The 1 year warranty is pretty limiting when you have issues like this.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Works well with my three screens that include a conferencing screen and HP laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Beer Man
from North Carolina
Verified Purchase:Yes
Works well but instructions are weak.
I would recommend this to a friend!
Written by a customer while visiting hp.com