Customer reviews from singer.com
Singer - Sew Mate 5400 Handy Sewing Machine Including 60 Built-in Stitches - White
Average customer rating
3.9
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
99
4 Stars
28
3 Stars
10
2 Stars
9
1 Star
30
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for Singer - Sew Mate 5400 Handy Sewing Machine Including 60 Built-in Stitches - White
Customer Rating
1
I do not recommend.
on February 2, 2019
Posted by: Emma
from Canada
Verified Purchase:No
This was purchased for me as a mother's day gift after my old machine finally bit the dust. C4 error ALL THE TIME. No matter how often I try to fix it, it happens sooooo often. I've been seeing nearly daily since I was 15, I'm not new to how a machine works. This is a very low quality machine.
Written by a customer while visiting singer.com
Customer Rating
5
Fun features!
on February 7, 2013
Posted by: E
from unknown
Verified Purchase:No
I received this machine for Christmas, and I couldn't be more happy with any gift I have ever gotten! My father bought it, and I know he thought of all the fun I could have with all the different stitches, and I sure do! It is easy to use. My only complaint would be that it gets jammed up rather often in the bobbin area, but after the first time, I have figured out how to fix it and it's quick and easy.
Written by a customer while visiting singer.com
Customer Rating
1
Worst machine I've ever owned or used
on March 18, 2019
Posted by: Theatre seamstress
from Charlotte, NC
Verified Purchase:No
Truly a dreadful machine. Constant C4 errors which cannot be cleared by usual method of taking bobbin out, cleaning feed dogs etc. It's gets to a point where you cannot even sew a 10 cm straight seam without it jamming up and breaking the needle. Don't waste your time or your money. You'll end up so frustrated you want to throw it at the wall. Throw it out.
Written by a customer while visiting singer.com
Customer Rating
1
C4....
on December 9, 2018
Posted by: Wishfully disappointed
from NC
Verified Purchase:No
I have had the 5400 for 5 years. Very little use because I don't behave much time to sew. The times I do use it I can garantee I'm going to get the C4 error. I finally got it sewing correctly and my bobbin emptied. Go to wind it and look and behold the winder no longer works. It goes hyperspeed fir 2 seconds and then stops with all the alarms telling me C4. Are you flipping kidding me!? Is that the only error that thing knows!? Nothing on the internet or in the manual was of any help. Tried to take the piece of junk apart and you literally have to break it to take it apart. We don't see anything broken on the inside. still can't figure it out. I tried winding the bobbin by hand and then the machine didn't accept it, it's not tight enough or even enough. Well 5400 beggers can't be choosers! You won't find the bobbins then accept mine! I'm going to try another brand because this is ridiculously frustrating.
Response from singer.comBy singersewingpwr, singersewingpwr, December 11, 2018
The C4 error indicates there may be a bind in the machine. Check that the bobbin case and hook/race assembly has been inserted correctly. Other possible causes for this error can be an internal bind in the machine. This and other error messages are listed in the machine manual on page 29.
Written by a customer while visiting singer.com
Customer Rating
2
I wish I could use it.
on February 25, 2014
Posted by: Karen
from unknown
Verified Purchase:No
My machine was a Christmas gift, and I was so excited to use it. I opened up the packaging to find everything intact, however, for some reason or another, there was no power cord or foot pedal. I was incredibly disappointed, and I have not been able to get these accessories mailed to me because the gifter did not give me a receipt. I can only hope that the next sewing machine I get with have better customer service and understanding of manufacturing/packing malfunctions.
Written by a customer while visiting singer.com
Customer Rating
5
No Guessing-Thank goodness the machine knows more than I do
on March 5, 2014
Posted by: Cody
from unknown
Verified Purchase:No
Finally a sewing machine that knows more than I do. I just pick the picture of the stitch I want and it automatically sets the correct "default" stitch tension and length. If I feel adventurous to try changing them, it allows me to improvise. If I realize I made a mistake, it allows me to "ask" to be put back on the "default" tension and length. This makes all the difference in the world....no more "snaggles and knots" in my stitches. And it even threads the needle for me (a good thing for an old lady who's eyes are not as good as they used to be even WITH glasses).
Written by a customer while visiting singer.com
Customer Rating
5
A very easy machine to sew with
on September 10, 2012
Posted by: Caran
from unknown
Verified Purchase:No
I was looking for a simple machine to learn how to sew on. I certainly found it with this machine. In just a few minutes I was making my first project.
Written by a customer while visiting singer.com
Customer Rating
5
Great machine
on June 14, 2012
Posted by: Shauntrisa
from unknown
Verified Purchase:No
I've had this machine for a couple days and have used it everyday. This is my first sewing machine and I am very pleased with it. I haven't had any issues with it and it sews great and is very easy to use. I highly recommend!
Written by a customer while visiting singer.com