Customer Reviews for Singer - 4432 Heavy Duty Sewing Machine - Gray
Customer Rating
2
Broke in just 2 years
on January 3, 2023
Posted by: Bev D
from Torrington, CT
I chose to buy a Singer because my mother's Singer lasted my entire childhood, and my 1st Singer has lasted 20+ years (my daughter uses it now, thank goodness, or I'd have had nothing to finish my son's bathrobe on!) This Heavy Duty machine I bought 2 years ago was great for everything from tulle and satin to fleece and canvas, until it wasn't. All of a sudden in the middle of the bathrobe the piece that you thread the bobbin through just broke apart from the rest of the bobbin housing. Can that even be fixed?
No, I would not recommend this to a friend.
Response from singer.comBy Connie, Customer Care, January 4, 2023
The bobbin case can be replaced. For information regarding parts for your Singer Heavy Duty model 4432 sewing machine, please contact us at: https://www.singer.com/email-us and one of our Customer Care representatives will be happy to assist you.
I was given my Singer HD4432 a year ago. I have been sewing for more than 68 years. My first sewing machine was a Singer 15 with no numbers on the stitch length, no numbers on the tension, and no reverse.
I find that I need to clean out the lint much more often and it is very difficult to do. I have very small hands and even with the correct screw driver it is very difficult to do. I shouldn't have to take it apart to clean it.
No, I would not recommend this to a friend.
Response from singer.comBy Connie, Customer Care, July 30, 2022
Thank you for sharing your feedback. We’re sorry this sewing machine didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at: https://www.singer.com/email-us with any further comments, concerns, or suggestions you wish to share.
Easy to use once the thread was installed properly. Instructions were just a tad unclear using the auto thread. Got it to thread accidentally; so I need to figure it out again the next time I have to change threads. Sure wish there was a video for that. Otherwise, the machine is great! As a first test, I sewed up a pair of jeans and stitched it on that thick seam. It sewed it with no issues at all. So far, I am very happy with this machine.
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, June 21, 2022
Thank you so much for the 5 stars and for taking the time to write your review of the Singer Heavy Duty model 4432 sewing machine. There is a video for using the Needle Threader for the Singer Heavy Duty model 4432 sewing machine at the following web address: https://www.youtube.com/watch?v=sZeNFPjj84M Our goal is for you to have the best sewing experience possible and your satisfaction is what we strive for. Please let us know if we can ever be of assistance in the future. You may reach us anytime at: https://www.singer.com/email-us and one of our Customer Care representatives will be happy to assist you.
I'm a beginner, but needed a machine that had enough power to sew denim. Right out of the box, this machine did great. I changed the needle, then the machine started clattering and sounding terrible. I finally settled down and read the instructions on threading the needle, I found mistakes ,and corrected them. The machine started working great and no clatter.
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, May 4, 2022
Thank you for your review of the Singer Heavy Duty model 4432 sewing machine. We are sew happy that you were able to resolve your issues. Our goal is for you to have the best sewing experience possible. and your satisfaction is what we strive for. We appreciate you for sharing your experience with other shoppers. Please let us know if we can ever be of assistance in the future. You may reach us anytime at: https://www.singer.com/email-us and one of our Customer Care representatives will be happy to assist you.
So far I am pleased with the sewing machine, but I did not use it a lot. I am an infrequent low skill user and it was simple too figure it out.
Response from singer.comBy Connie, Customer Care, April 22, 2022
Thank you for the 5-stars! Your satisfaction is what we strive for. Please let us know if we can ever be of assistance in the future. You may reach us anytime at: https://www.singer.com/email-us and one of our Customer Care representatives will be happy to assist you.
Bought this machine to do everything up to jean hems. This machine stopped on three layers of slack material. Now it sounds like there is a grinding or slipping in the internals of the machine. This is not heavy duty.
No, I would not recommend this to a friend.
Response from singer.comBy Velma, Customer Care, April 7, 2022
Your review is very concerning to us and we sincerely apologize for the issues you've had with your purchase. Your satisfaction is what we strive for, and we would love the opportunity to work with you to resolve your issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.