Customer Reviews for Singer - 4432 Heavy Duty Sewing Machine - Gray
Customer Rating
1
Jamming thread
on August 4, 2020
Posted by: BryceR
from IL
I’ve had a lot of problems with the thread jamming up in the bobbin bay. If I let it sit for a few weeks the problem seems to correct itself sometimes, but it’s very frustrating. It also makes a really loud clunking noise sometimes, I’m not sure what that’s about but it scares the heck out of me. Now, the foot control stopped working. I was having a few problems with it here or there with the pressure not working, I would have to press the petal all the way down to full speed and then gradually let up to the speed I wanted. It’s an amazing machine- when it works properly. But I would spend a little more money for a product with less problems. I’m really disappointed singer did not live up to its reputation with this machine. I’ll probably look into some different brands for my next machine.
Response from singer.comBy Devon, Customer Care, August 4, 2020
Dear Bryce, Your review is very concerning to us and we sincerely apologize for the issues you've had with your Heavy Duty 4432 Sewing Machine. We would like the opportunity to trouble-shoot the issues you are having and get you back to the stress-free sewing you deserve. Please email us at https://www.singer.com/Contact-Us and one of our Customer Care agents will be ready to assist.
I was super excited to receive this machine. But after several use, my needles broke (6x). I purchased a refurbished 44S before and figure i have another machine in case my 44S needed a tune up. And that failed. Im returning this machine.
No, I would not recommend this to a friend.
Response from singer.comBy Grace, Customer Care, August 4, 2020
We are sad to hear that you didn’t have the best experience with your recent purchase. You deserve better and we'll love the chance to hear how we can improve. Please reach out at your conveniece at https://www.singer.com/Contact-Us to help us better serve you in the future.
My Mom is elated due to the fact she is a retired seamstress. It has relieved her from depression of the Covid19. Especially the features. No longer trying to insert the thread into the needle. OMG....it's an automatic feature. Now I want one asap!
I would recommend this to a friend!
Response from singer.comBy Devon, Customer Care, August 1, 2020
Dear Bambi,
Thanks for taking the time to share this awesome review with us. It's so heartwarming to hear that sewing has brought your mom to a much better state. Please give her a big hug from the Singer team and we'd love to see what she's working on now! All the best to you both.
not easy to adjust to the use of the product - all my previous machine has been Singer however the most important part to me is the self stringing of the needle and that not very eases to use either - stilling trying to adjust not easy
I like this machine very much. The lack of more info re parts and troubleshooting is disappointing, even online. We don't need a book, but certainly more info is necessary.