Purchased this machine and I have to get it repaired already. Very disappointed. The sewing needle doesn't lock into position, as I am sewing the needle slides to the left creating an uneven unprofessional seam. Now I have to pay for a repair on a brand new machine. Not good!! Very disappointed.
Response from singer.comBy Customer Support, August 5, 2024
We are sorry to hear you are having issues with your brand new machine. Please reach out to our Customer Support team at 800-474-6437 for more assistance.
Sews nicely and I like the numbering for the needle threading. It seems as though the bobbins for my previous Singer are not going to work on this model so that is a disappointing waste. I had my other machine for over 20 years so I have a lot of bobbins already wound. Also, would really appreciate the option of a paper manual. In the middle of a project, stopping to find something online is tedious.
My old Singer is 60+ years old and was a wedding gift from my mother. It served me well, but I wanted an upgrade with several options. I just finished recovering my sofa pillows (11). Singer Heavy Duty is great!
Not really heavy duty. Would not handle jeans any different than regular machine. Returning my order.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, June 10, 2024
We are sorry to hear that you are disappointed with your machine. We would be happy to assist with troubleshooting why it is not handing your jeans. Please reach out to us at Customer Service 800-474-6437 for more assistance.