My old Singer is 60+ years old and was a wedding gift from my mother. It served me well, but I wanted an upgrade with several options. I just finished recovering my sofa pillows (11). Singer Heavy Duty is great!
Not really heavy duty. Would not handle jeans any different than regular machine. Returning my order.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, June 10, 2024
We are sorry to hear that you are disappointed with your machine. We would be happy to assist with troubleshooting why it is not handing your jeans. Please reach out to us at Customer Service 800-474-6437 for more assistance.
After receiving this new sewing machine, didn't use for two weeks was busy helping my sister. I then preceded to make my new curtains, stopped, to sew the hem the next day. After sewing for 5 minutes, the bobbin thread became stuck on a piece of metal, right in the middle of sewing! I didn't change or do anything different. Took awhile for me to UPLOAD information Singer wanted for the return. Waited on my daughter from out of town for computer help. " 7 Days out of Warranty", they said. After using the machine 2 times! I am very upset.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, May 30, 2024
We are sorry to hear you are having issues with your machine. Please reach out to our Consumer Orders team at 800-474-6437 for further assistance again.
I bought this machine to hem jeans and sew some small upholstery items. I am so disappointed. It breaks jeans Needles left and right. It won't go through hardly any layers of denim. Very disappointed. It us not the heavy duty work horse I was hopping for. I have had the machine for a year and it only has about 4 or 5 hours on it. I brought it out again today to sew a denim project and I hot so frustrated that I put it back away. I am a avid seamstress and quilter for over 40 years. I have many machines, vikings, brother, baby lock, and Bernia. This singer is going away. So very disappointed.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, May 30, 2024
We are sorry to hear your machine is not performing as expected. Please reach out to our Customer Support Team at 800-474-6437 for further assistance.