Customer Reviews for Singer - 4452 Heavy Duty Sewing Machine - Gray
Customer Rating
1
Do NOT buy!
on July 14, 2025
Posted by: Frustration
This date WORST sewing machine EVER! It sewed well for about an hour and then the "bird nesting" began. Started over multiple times. Then the bobbin holder popped out. This went on & on. Returned and bought a new one. Nope! The same thing happened again and again. Checked everything out, made sure I was using the right equipment and tension both times. Returning the second one since it did the same exact thing. It was not a one time defect,, it is the machine sku! Never will I buy another Singer. They are NOT built with the quality they once were. I bought a different machine from a different company and I have been happily sewing ever since!
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, July 25, 2025
We are so sorry to hear of your disappointment with this model. May you continue to enjoy sewing on a machine that makes you happy.
I’m absolutely happy with my purchase of the Singer Heavy Duty 4452 Sewing Machine, My previous machine was also a Singer purchased in 1980. Since my original machine had worked so well I wanted to stay with the brand. I like that this machine has the needle threader. I also appreciate the other newer features.
Horrible machine overall. Arrived damaged and has already broken 4 needles in less than 10 hours of use. Considering the price tag and the overall reputation of singer, I expect better. Have since filed for a refund.
This was my third Singer. Quality has gone down and customer service is non existent.
Response from singer.comBy Devon, Customer Care, August 3, 2020
Dear Jon,
Thank you for taking the time to leave this review. Please help us to improve by providing more information about your experience with the Heavy Duty 4452 sewing machine. Please email us at https://www.singer.com/Contact-Us and one of our Customer Care agents will be ready to assist.
Written by a customer while visiting singer.com
Customer Rating
1
Bobbin problems
on July 11, 2019
Posted by: Maureen
from Las Vegas
Verified Purchase:No
Every time I use this machine it works wonderfully. After a while pow the needle will not catch the bobbin thread. Tried everything. I'm So frustrated .
I purchased a 4452 Sewing machine and received it on April15th. Started making a mask noticed the machine is not sticking properly. After waiting 1 hour and 15 minutes on hold your tech support told me to send it back. No replacement. You would not even offer an exchange. In addition I still am awaiting a return label. Very disappointing.
Very complicated to use and terrible, unhelpful instructions, both in the box and online. Customer service is horrendous -- no reply to multiple emails, and phone number listed does not connect to a representative. Very very disappointing customer service and abysmal operating instructions.